Search results for: 'Grid Interconnection study'

The ongoing global and regional efforts to decentralize and decarbonize the energy industry result in an increasingly digitized network that will be a more interconnected, intelligent, and responsive energy infrastructure continuously generating substantial amounts of data. However, the industry historically lacks innovative technologies and operat...

Water shortage caused by the intensification of the impacts of climate change, population growth, and accelerated urbanization require immediate action on development of technologies for effective management of water supply and consumption. In addition, aging water infrastructure leads to water loss and increase in non-revenue water. Smart water gr...

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retail banks in I...

Indonesia continues to capitalize on the growing number of telecommunications users in Southeast Asia as many individuals rely on various telecommunications services and products for both personal and business uses. Frost & Sullivans Customer Experience Management study on the countrys telecommunications sector explores how customers perceive their...

07 May 2021  |  Asia Pacific  |  Customer Research

Customer Experience Management Study—Malaysian Banking Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across any and all functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retai...

07 May 2021  |  Asia Pacific  |  Market Research

Customer Experience Management Study—Malaysian Telecommunications Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. In this study, Frost & Sullivan examines customer experience in the telecommunications sector in Malaysia, with a focus on the critical factors that influence customer behavior through...

07 Jul 2021  |  Asia Pacific  |  Market Research

Philippines Retail Banking Customer Experience Management Study 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Frost & Sullivan's Customer Experience Management study in the retail banking sector explores customer experience among banking providers in the Philippines, mainly the Philippine National Bank (PNB), BDO Unibank, Bank of the Philippine Islands (BPI), Metrobank, Union Bank, and Landbank. Customer experience is the accumulation of a customer's exper...

18 Jul 2019  |  Global  |  Market Research

Global Smart Grid Analytics Market, Forecast to 2025

Big Data Analytics to Drive Utility Energy Management, Cost Reduction and Equipment Reliability

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The global smart grid analytics market is projected to generate $2.31 billion in sales by end of 2025. This study segments data analytics according to three main areas of the grid network, which ranges from customer endpoints, all the way up to the distribution and transmission network. • T&D analytics consist of analytics-related management an...

The global microgrids market will experience strong revenue growth, increasing from $8.85 billion in 2021 to $19.55 billion in 2030. North America and Asia-Pacific (APAC) will be the leading markets from 2021 to 2030. However, APAC will outpace North America and hold the highest share in the long term, focusing on remote microgrids. With largely se...