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09 Feb 2021  |  Latin America  |  Frost Radar

Frost Radar™: Customer Experience Outsourcing Services Market in Latin America, 2020

A Benchmarking System to Spark Companies to Action—Innovation That Fuels New Deal Flow and Growth Pipelines

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Customer experience (CX) is becoming the primary factor impacting customer loyalty and the key differentiator deciding a business’ fate. Demand for outsourced CX services is growing steadily in today’s consumer-centric marketplace as customers demand more personalized, relevant, proactive, and engaging experiences. A superior end-to-end CX journey ...

This Frost & Sullivan research service analyzes the global industrial automation market from 2020 to 2025, with 2020 as the base year. The deliverable offers an in-depth look at the dynamics influencing and challenging the growth of the industrial automation market and analyzes the process automation technology segments across process, discrete, an...

The high demand for satellite manufacturing is the direct result of the increase in the number of satellite launches and increase in number of planned constellations. This has resulted in Serial production of satellites. The overall growth in the satellite manufacturing market has spurred the demand for satellite subsystem and component manufactur...

The study analyzes the importance of working capital in the automotive industry. It looks at recent trends and initiatives taken by companies to streamline working capital needs, and examines the disadvantages of excess or inadequate working capital. Working capital management is analyzed by segment and region for accounts payable and receivable, i...

Airlines are facing an ever-evolving digital landscape and an increase in expectations from an always-connected passenger. Cloud computing, mobile solutions, machine learning (ML), Blockchain etc. are disrupting numerous traditional processes across industries. Airlines have lagged behind other industries in embracing these digital enablers, but ma...

11 Nov 2020  |  Global  |  Frost Radar

Frost Radar™: Global Airline IT Market, 2020

A Benchmarking System to Spark Companies to Action–Innovation That Fuels New Deal Flow and Growth Pipelines

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The airline information technology (IT) market is a highly fragmented one with numerous start-ups and conglomerates offering various airline IT solutions across geographies. The leading companies in this market have distinguished their products and services from the rest of the market by maintaining a long-term focus in their R&D investment strateg...

21 Jul 2022  |  Europe  |  Frost Radar

Frost Radar™: European Facility Management, 2022

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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The European facility management (FM) industry suffered a significant shock with the COVID-19 pandemic. The market is bouncing back, however, with future growth focused on technology and sustainability. The industry is undergoing a major transformation driven by technological innovation, new business models, emerging value propositions, competitive...

The Frost Radar™ on industrial robotics identifies and plots key robotics vendors across two parameters: Innovation and Growth. Frost & Sullivan estimates close to 3.3 million robots are in use globally. Although the COVID-19 pandemic led to a decline in industrial robot installations in 2020, this market bounced back in 2021, with more than 515,00...

The global industrial automation market is set for a paradigm shift as end-user industries step up their investments to concentrate on expanding plant capacity with modular equipment and digital technologies. With a focus on digital transformation, there is an equal emphasis on improving reliability and efficiency of assets on site. Companies are i...