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Online food delivery is growing at a rapid pace all over the world due to the convenience, variety, and cost effectiveness it offers at the touch of a button. Major cities and urban centers have been the epicenter of this evolution, especially with the increased penetration of smartphones and widespread Internet connectivity. There have not only be...

09 Feb 2021  |  Latin America  |  Frost Radar

Frost Radar™: Customer Experience Outsourcing Services Market in Latin America, 2020

A Benchmarking System to Spark Companies to Action—Innovation That Fuels New Deal Flow and Growth Pipelines

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Customer experience (CX) is becoming the primary factor impacting customer loyalty and the key differentiator deciding a business’ fate. Demand for outsourced CX services is growing steadily in today’s consumer-centric marketplace as customers demand more personalized, relevant, proactive, and engaging experiences. A superior end-to-end CX journey ...

The COVID-19 pandemic has revitalized the importance of resilient and future-ready water and wastewater infrastructure. Municipalities and industries across the globe have begun adopting net-zero, decarbonization, and circularity goals to become sustainable, resilient, and future ready. IoT-based solutions have become a vital cog in helping end use...

As a result of a moderate investment climate, the automation market experienced steady growth in 2018. This research service provides key trends and predictions for the global automation industry in 2019, analyzing developments across end-user industries. The automation market is set for a paradigm shift due to digitalization in end-user industries...

10 Dec 2020  |    |  Megatrends

Nine Mega Trends Radically Accelerated by COVID-19

Convergence of Mega Trends will Generate New Growth Opportunities

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Frost & Sullivans Mega Trend Universe encompasses transformative, global forces that define the future world with their far-reaching impact on businesses, economics, cultures, and personal lives. Disruption of the global economy, industry, companies, and investments are making it difficult for companies to prepare for the future. The emergence of a...

The explosive growth of cross-border eCommerce is supported by the increasingly young and urban population with easy access to technology such as mobile phones and tablets. Cross-border eCommerce trade between Europe and Asia is significant, with China being the most popular country for online shoppers in the West, driven by low prices and a wide v...

The widespread outbreak of COVID-19 across the world has overburdened hospitals with a huge influx of patients. Traditional hospitals that rely on manual and analog methods have been unable to handle the huge patient load with limited resources and this has severely impacted the ability of hospitals to provide quality care to patients. To address t...

28 Jul 2021  |  Global  |  Market Research

Global Automotive Location-based Services Growth Opportunities

Growth Strategies of Location-based Services for Public Sector to Improve Government-resident Interaction and Address Residents’ Changing Needs

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Cities are constantly expanding with a continuous increase in the number of residents, straining public sector agencies across the globe. Resident needs have increased making it increasingly difficult for public sector agencies to cater to these changing needs of public at large. In addition, global events, such as the pandemic, have further strain...

19 May 2020  |  Global  |  Market Research

Post-Pandemic Growth Opportunity in the Global Security Industry

While Commercial and Passenger-centric Industries will see Steep Declines due to COVID-19, Opportunities in the Public Sector will

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COVID-19 has affected all industries across the globe. The security industry is no exception, and its spending, contracting processes, and business operations are being challenged by the pandemic. This research service discusses how security companies can maintain operations and serve customers throughout the crisis; it also analyzes how they will ...