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01 Feb 2022  |  Global  |  Frost Radar

Frost Radar™: Global Enterprise Health Cloud Infrastructure and Platform Services, 2021

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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The COVID-19 pandemic has revealed that many healthcare organizations have neither the agility and business continuity programs nor the technologies needed to support them during a crisis. Consequently, some have been forced to act on cloud and digital transformation strategies they had been delaying. The cloud has been critical in helping healthca...

25 May 2021  |  North America  |  Frost Radar

Frost Radar™: North American Enterprise Cloud Contact Center Market, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The global cloud contact center market generated $2.7 billion in 2019, recording 15.4% growth year-over-year from 2018. Revenue will increase at a 15.3% compound annual growth rate to reach $7.4 billion by 2026. Small and medium-sized contact centers have been steadily migrating to cloud-based technologies; the expansion of hybrid cloud offerings a...

23 Oct 2020  |  North America  |  Market Research

Digital Water Initiatives to Drive Digital Twin Adoption in the Global Water Industry

Future Growth Potential Enhanced by Value-based Outcomes and Best Practices on Quick ROI

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This research aims to explore a company's 'Growth Zone' in the water industry through digital twin opportunities. It analyses digital twin architecture, competitive landscape, evaluates potential OPEX savings, and pinpoints the key drivers and restraints influencing the market growth. The study presents a digital water index for 21 countries, h...

Water utilities across the globe are exploring new solutions to adapt to climate change, this has driven decision makers to implement water conservation policies which specifies the need to reduce leaks and holistically reduce Non-Revenue Water (NRW). Smart water meters are the tool of choice for water utilities to reduce leaks and NRWas it ensures...

The third quarter of 2019 saw significant activity among digital security vendors and stakeholders across the globe. This arose from the ongoing discussions surrounding data security, privacy, and biometric usage in security operations, to continued technology upgrades around the world to offer more customized and tailored security options to allev...