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01 Nov 2019  |  Latin America  |  Market Research
Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2024
Automation Technologies Transform the Customer Experience and Unveil New Growth Opportunities
The contact center outsourcing services market in Latin American and the Caribbean (CALA) remain relatively stable in terms of revenue in 2018, compared to 2017. This negative performance was mostly due to automation of a large number of interactions by telecom companies, which was partially offset by solid performances of Colombia, Central America...
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02 Dec 2019  |  North America  |  Market Research
The Implications of Sharply Declining Prices for the CDN Industry
Data Shows Pricing On Very Large Deals is Down to an All-time Low of $0.001 Per GB Delivered
With customers having so many different CDNs to choose from, both regionally and globally, and the ease of use of switching between multi-CDN vendors, media delivery simply isn’t a sticky product. Media delivery pricing continue to fall and since CDNs are not able to make up for the lower price based on additional traffic volume on a consistent bas...
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21 May 2019  |  Asia Pacific  |  Market Research
Digital Transformation of the Australian Agriculture Sector, Forecast to 2022
Niche Solutions to Gain Traction over the Medium Term. Integrated Platforms are the Long-term Opportunity
Transforming from traditional farming techniques to adopting precision agriculture solutions requires substantial capital investment. This investment decreases on a year-over-year basis and at the same time, the savings per unit of production increases exponentially. Farmers adapting to modern agriculture techniques have been able to carry out farm...
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21 May 2019  |  North America  |  Market Outlook
Global UCC Industry Outlook, 2019
Rich Media Capabilities Shine in the Next-gen Workplace
The global UCC market continues to evolve at a rapid pace. Migration to cloud-based subscription services is accelerating as organizations gain confidence, existing CPE assets near end of life, and current cloud services deployments expand to more sites, users and applications. The gap between “as a service” offerings and other consumption model...
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29 Nov 2019  |  North America  |  Market Research
North American Hosted IP Telephony and UCaaS Market, Forecast to 2025
Innovative Technologies, Business Models and Partnerships Accelerate Customer Acquisition
The hosted IP telephony and UCaaS installed user base will expand at a compound annual growth rate (CAGR) of 18.2% during the years 2018-2025, as net new annual users increase from 5.10 million in 2018 to 8.74 million in 2025. Macro-economic factors or disruptive innovation could slow or accelerate market growth. Cloud will become the preferred te...
$4,950.00
Special Price $3,712.50 save 25 %