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21 Oct 2021  |  Global  |  Customer Research
Business Implications of Programmable Communications
CPaaS and APIs Open Enterprise Communications to Positively Impact Business Outcomes
In response to the numerous challenges associated with the COVID-19 pandemic, organizations of all sizes underwent a radical adaptation of their business processes and, in some cases, their entire business models, in order to survive. Throughout 2020, innovative companies found clever ways to serve their customers, which required a new set of commu...
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16 May 2023  |  Global  |  Customer Research
Programmable Communications Outlook and Opportunities
API Driven Communications Power Next Generation Customer and Employee Experiences
Frost & Sullivan defines programmable communications as any service or solution that enables developers to programmatically embed voice, video, chat, and messaging services within their business or consumer applications, business process or workflow automations. Through application programming interfaces (APIs), programmable communications expose c...
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01 Apr 2021  |  Global  |  Market Research
Global Email Security Market, Forecast to 2025
New Malware Techniques Drive Market Growth as Organizations Accelerate Cloud Migration Due to the COVID-19 Pandemic
This Frost & Sullivan research service analyzes the global email security market. Email remains the number one threat vector. It is the primary mode of corporate communication and the de facto standard for B2B and B2C communications. During the COVID-19 pandemic, email continues to be the chief channel for business communication, and this trend is ...
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03 Dec 2021  |  North America  |  Frost Radar
Frost Radar™: North American UCaaS Market
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The global COVID-19 pandemic has accelerated decades-long trends including the move to remote and hybrid work, the rise of virtual organizations and the adoption of digital business models whereby all or most customer interactions take place over digital channels. The recent crisis has also elevated businesses’ awareness of the need for more robust...
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05 Dec 2022  |  Global  |  Market Outlook
Outlook 2023: Top 10 Growth Opportunities for MedTech
Growth Opportunities for the Medtech Industry
Frost & Sullivan’s Medtech and Imaging programs explore, articulate, and address the medical industry’s most pressing questions related to growth. The programs focus on core segments such as care delivery, care management, imaging informatics, intelligent imaging, and business models. They independently review and identify companies that are produc...
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23 May 2023  |  Global  |  Market Research
Global Edge Computing Solutions in Supply Chain and Logistics Growth Opportunities
The Increased Use of IoT and Robotics Spurs Demand for Edge Computing in the Supply Chain
This Frost & Sullivan study focuses on the growth opportunities for edge computing solutions in supply chain and logistics. Edge computing is a distributed computing architecture that makes data computation happen closer to the data source. Edge computing aids supply chain efficiency as it frees up resources, lessens reliance on human management, s...
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21 Jan 2021  |  North America  |  Market Research
Growth Opportunities in the North American UCaaS Market
COVID-19 Accelerates Growth, but Success Varies Widely by Provider
COVID-19 has wreaked havoc across the globe. If the epidemic continues to spread unabated, it is likely to continue to considerably impact trade and commerce patterns, GDP growth rates, employment and technology investments. Drastically-reduced travel and a massive shift to work-from-home models to avoid contagion have accelerated adoption of clou...
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09 Dec 2020  |  Latin America  |  Market Research
Growth Opportunities for Communications, Collaboration and Customer Care Tools in Healthcare
Enabling Key Healthcare Workflows with Pre-packaged and Programmable Communications Solutions to Enhance Patient and Physician Journeys
Frost & Sullivan has identified the healthcare vertical as ripe for digital transformation and adoption of modern communications and collaboration technologies with the objective of improving operational efficiencies and enhancing patient care. The study covers key use cases for point solutions such as video conferencing or team messaging, as well ...
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14 Dec 2022  |  Europe  |  Market Research
Analysis of the European UCaaS Market—Forecast to 2028
A Return to Growth as Businesses Adapt to and Shape the New Normal
This study provides an in-depth analysis of the European hosted IP telephony and UCaaS market, including a forecast of installed users, average prices and provider revenue until 2028. The study discusses the impact of the COVID-19 epidemic on businesses and users, and the effects of economic hardship on services adoption and provider growth strateg...
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20 Jul 2021  |  Europe  |  Market Research
Italian Facilities Management Growth Opportunities
Future Growth Potential for Participants after the Pandemic
Facilities management is somewhat underdeveloped in Italy and the outsourced market is much smaller than other European countries with similar GDP and population size, such as the UK and France. Growth has been modest but steady in recent years, but the recovery from COVID-19 will see an accelerated CAGR for the period 2020 to 2025. Meanwhile, w...
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