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07 Jul 2021  |  Asia Pacific  |  Market Research
Philippines Retail Banking Customer Experience Management Study 2021
Benchmarking Industry Excellence in Delivering a Superior Customer Experience
Frost & Sullivan's Customer Experience Management study in the retail banking sector explores customer experience among banking providers in the Philippines, mainly the Philippine National Bank (PNB), BDO Unibank, Bank of the Philippine Islands (BPI), Metrobank, Union Bank, and Landbank. Customer experience is the accumulation of a customer's exper...
$4,950.00
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20 May 2019  |  Asia Pacific  |  Market Research
Digital Transformation of the Australian Food and Beverage Processing Industry, Forecast to 2022
The Start of a Paradigm Shift
Market estimates, growth estimates, and segmentation are based on existing data, secondary research, and information gathered from interviews in 2018. The base year for the report is 2017. The beverages subsegment is the most digitally mature end market in the F&B sector, followed by meat and dairy. Maturity varies between the subsegments according...
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15 Nov 2022  |  Asia Pacific  |  Market Research
Digital Transformation of the Australian Water and Wastewater Sector
Climate Change-driven Transformation and the Operational Resilience Goal Drive Future-proofing Strategies
Australia has witnessed unprecedented extreme weather events of drought and flood. Climate change also plays a role in drought and flood severity and recurrence. With over 80% of its population living in and around urban hotspots, the country is one of the most urbanized worldwide. As such, water and wastewater (W&WW) utilities in Australia are und...
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21 May 2019  |  Asia Pacific  |  Market Research
Digital Transformation of the Australian Agriculture Sector, Forecast to 2022
Niche Solutions to Gain Traction over the Medium Term. Integrated Platforms are the Long-term Opportunity
Transforming from traditional farming techniques to adopting precision agriculture solutions requires substantial capital investment. This investment decreases on a year-over-year basis and at the same time, the savings per unit of production increases exponentially. Farmers adapting to modern agriculture techniques have been able to carry out farm...
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18 Jun 2019  |  Asia Pacific  |  Market Research
Digital Transformation in the Australian Water and Wastewater Market, Forecast to 2022
Two-speed Transformation Expected as Large Customers Innovate Faster than the Rest
The key factors that promote digital transformation in Australia's water and wastewater market are: increasing need for optimising performance and efficiency, focus on customer service improvements, billing revenue and accuracy, and the need to reduce non-revenue water loss. This study investigates the digitalisation of the water and wastewater mar...
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17 Oct 2016  |  Asia Pacific  |  Market Research
Asia-Pacific Cloud Computing Services Market
Digitization and Changing Perception Fueling Growth in the Cloud Computing Services Market
Scope of the report The research report includes the following segments: Product scope: Cloud Computing Services- SaaS, PaaS, IaaS Geographic scope: Asia-Pacific End-user scope: Data Center Providers, Cloud Companies Revenue analysis and forecasts, drivers and restraints, market trends, geographic analysis, emerging trends, competitive trends, and...
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18 May 2020  |  Asia Pacific  |  Market Research
People Flow Solutions for Smart City Development in Asia-Pacific, 2019
Digitalization will Bring Forth the Full Potential of People Flow Solutions in Smart Buildings and Infrastructure
People flow solutions (PFS) is a term newly introduced in the building systems industry. It generally defines the technologies or solutions applied for people flow control and management in and outside of a building. PFS has an increasingly significant role to play in conjunction with the rapid urbanization, where human and road traffic are getting...
$3,000.00
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13 Apr 2021  |  Asia Pacific  |  Market Research
High Competitive Intensity Driving Malaysia’s Data Center Colocation Services Market
Adoption of Data-Intensive Technologies and Government Digitization Efforts Accelerate the Growth Pipeline for Colocation Services
Malaysia, considered one of the prime data center colocation markets in Southeast Asia, is poised to experience data center growth due to the high availability of resources and favorable government policies relating to data center infrastructure. The government and enterprises in the country are keen to increase data center services to promote digi...
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15 Dec 2021  |  Asia Pacific  |  Tracker
APAC Contact Center Applications Tracker, 2021
Digital, Omnichannel, Cloud Applications Drive Growth of Contact Center Solutions in APAC
The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...
$15,000.00
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07 May 2021  |  Asia Pacific  |  Customer Research
Customer Experience Management Study—Malaysian Banking Sector 2021
Benchmarking Industry Excellence in Delivering a Superior Customer Experience
Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across any and all functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retai...
$4,950.00
Special Price $3,712.50 save 25 %