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12 Jan 2022  |  North America  |  Customer Research
Growth Opportunities for Communications, Collaboration and Contact Center Solutions in the Financial Services Industry
Marketing, Sales, Product Management and Customer Care Must be Digitized to Boost Customer Value
An important pillar of the global economy, the financial services industry is experiencing rapid and substantial transformation. Contact center, unified communications and collaboration technologies have risen in prominence as financial services institutions have needed to connect a workforce that is more widely distributed than ever before and ad...
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09 Feb 2021  |  North America  |  Market Research
COVID-19 Pandemic Ignites Enthusiasm for Virtual Care
Competitors’ Growth Strategies will Shape the Way the Market Opportunity Crystallizes
There is no one definition for virtual care, but Frost & Sullivan defines it in this research as a technical platform that maintains an interactive connectivity between patients, providers, and payers where various processes and services may be scheduled, accessed, monitored, and entered into the medical record without the need for manual calls or ...
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30 May 2019  |  North America  |  Market Research
How to Become a Successful UCaaS Provider, Q4 2018
Tracking UCaaS Perceptions and Provider Selection Criteria in the U.S. Market
This study is based on the findings of an online survey conducted in Q4 2018. The survey panel was comprised of U.S.-based companies? IT and/or telecom decision makers and influencers. The purpose of the survey was to gain a perspective from IT and telecom stakeholders on the adoption and effectiveness of UCaaS solutions, as well as the provider ...
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27 Apr 2020  |  North America  |  Market Research
COVID-19: THE AFTERMATH
Finding Growth Opportunities in the Heavily Impacted Customer Experience World
COVID-19 has hit us fast and furiously in 2020. A general lack of preparedness in customer care has revealed each industry’s weaknesses and vulnerabilities. Every vertical market has its own unique challenges, but the concerns that are universal for all of them include lack of bandwidth, secured networks, and reliability. In this volatile and unpre...
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27 Oct 2020  |  Asia Pacific  |  Frost Radar
Frost Radar™: Asia-Pacific Web Security Market, 2020
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Web security is an integral component of an enterprises security posture to detect and filter out malicious or unwanted web content seeking access to the network. The web security market is still in the growth phase in the Asia-Pacific region, with double-digit annual revenue growth common. For the most part, the market is hardware-driven, with mo...
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29 Jun 2020  |  Global  |  Frost Radar
Frost Radar™: Global NPM and APM Solutions Market, 2020
Benchmarking Future Growth Potential
The global network performance monitoring (NPM) and application performance management (APM) solutions market is witnessing robust growth. In 2019, the market generated a revenue of $7,341.5 million at a growth rate of 13.4%. Frost & Sullivan anticipates a compound annual growth rate (CAGR) of 14.6% from 2019 to 2025. Market participants focus on t...
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06 Sep 2022  |  Global  |  Market Research
Growth and Sustainability Imperatives Drive IT Circularity in the Data Center Environment
Future Growth Potential of New Services to Meet IT Circular Logistics, Data, and Life Cycle Management Requirements
The circular economy (CE) is a framework with efficiency at its core (do more with less), aiming to decouple economic activity from the consumption of finite resources. In IT, the data center environment is transforming the CE framework into different in-house capabilities and services that third-party companies offer. These capabilities and servic...
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02 Dec 2022  |  North America  |  Megatrends
Transformative Mega Trends in the United States through 2030
Transformational Growth Opportunities in a Country Facing Converging Forces of Change; Technology in America: Chapter 2 of a 3–part Series
This research service is chapter 2 of a 3-part series that examines the technological advancements and convergences led by major shifts in artificial intelligence, cognitive computing, 5G, blockchain and digital reality across cities, businesses, and consumers. The high rate of digital adoption, supported by strong indicators, such as over 95% smar...
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30 Nov 2020  |  North America  |  Market Research
Critical Need for Efficiency amidst Ongoing Resource Shortages and Rising Demand Drive Global Hospital Command Centers Market
Medtech Vendors’ Growth Strategies to Support Hospitals’ ROI and Margin Improvement in a Post-COVID-19 Era
Globally, the difficulty in operating large hospitals is made worse by use of manual operations and processes that often lead to a host of inefficiencies. The COVID-19 pandemic in the first half of 2020 brought these inefficiencies to the fore, and as a lasting impact, hospitals must now address the backlog of outpatient, imaging, and surgery patie...
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05 Feb 2021  |  Latin America  |  Market Research
Growth Opportunities for Communications, Collaboration, and Contact Center Technologies in the Education Industry
Enabling Key Education Workflows with Pre-packaged and Programmable Communications Solutions to Enhance Student and Teacher Journeys
Frost & Sullivan has identified the education vertical as being ripe for a digital transformation involving the adoption of modern communications and collaboration technologies with the objective of improving operational efficiencies, instructor performance, and students’ experience. The COVID-19-induced need for social distancing unmasked this se...
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Special Price $3,712.50 save 25 %