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Well-established businesses receive massive amounts of feedback every day, obtained through eCommerce platforms, customer support calls, emails, social media platforms, bots, and chats. This presents companies with an opportunity to collect remarkable volumes of customer data that they can use to enhance market intelligence. VoC refers to the pr...

22 May 2026  |  Global  |  Frost Radar

Frost Radar™: Digital Identity, 2026

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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Digital identity is moving from isolated national ID programs to interconnected ecosystems including governments, enterprises, and platforms. Public sector investments in foundational IDs, biometrics, and trust frameworks now intersect with private sector demand for reusable, high-assurance identity in banking, telecom, travel, and digital services...

The Frost Radar for the multichannel marketing hub (MMH) industry analyzes providers offering software solutions that help companies streamline and enhance marketing efforts across multiple channels. It plots 12 selected providers based on 10 growth and innovation criteria, comprising quantitative and qualitative factors. The vertical Growth I...

The human risk management (HRM) landscape is evolving rapidly as organizations face unprecedented challenges, including cybersecurity threats, remote work adaptation, and increasing employee well-being demands. This Frost Radar™ is an essential benchmarking tool, identifying the industry's most innovative and impactful participants, highlighting wh...

Cloud computing has become a business norm, with organizations worldwide rapidly migrating to public and hybrid cloud environments. This shift has reshaped IT strategies and security requirements as enterprises are embracing cloud-native architectures (microservices, containers, serverless) to increase agility.However, these modern approaches intro...

The healthcare industry is undergoing a data revolution, and analytics is at the heart of it. This Frost Radar will reveal the strategies, technologies, and innovations that are shaping the industry and driving success. By understanding the current landscape, digital health readers can stay ahead of the curve, identify emerging trends, and make in...

Businesses receive massive amounts of customer feedback every day through eCommerce platforms, customer support calls, emails, social media platforms, bots, and chats. Voice of customer (VoC) refers to the practice of collecting, analyzing, and distributing customer feedback to improve a product, solution, or service. With accurate VoC data analyti...

The HVAC equipment industry is in the midst of a transformation driven by demand for energy-efficient climate control solutions, building decarbonization initiatives, evolving refrigerant regulations, and the adoption of smart and connected building technologies. As building owners prioritize sustainability and operational efficiency, industry part...

Frost & Sullivan research has identified the core areas in which artificial intelligence (AI)-enabled healtchcare IT solutions are most relevant for hospitals, physicians, and payers. Hospitals that have so far invested in AI-based financial solutions to automate patient access management, reimbursement eligibility matching, and computer-assisted ...