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25 Sep 2001  |  North America  |  Market Research
Integrated CRM Solutions
This report analyzes CRM from the contact center perspective. CRM front-end and CTI software are traditional contact center technologies. A discussion on analytics was added since it impacts CRM strategies deployed at the enterprise level.
$1,500.00
Special Price $1,125.00 save 25 %
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01 Jul 2004  |  North America  |  Market Research
CRM Markets for the U.S. Pharmaceutical Industry
This report provides a concise graphic snapshot of the changing face of the products and services which comprise the Customer Relationship Management market for U.S. pharmaceutical organizations from 2004-2007. It includes a breakdown of sub-markets, including SFA software, marketing/back office analytics software, and call center services. Each su...
$2,450.00
Special Price $1,837.50 save 25 %
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30 Jul 2007  |  North America  |  Market Research
North American Mobile CRM Markets
This research service presents a comprehensive overview of the North American mobile CRM market with in-depth market analysis of its two major segments, namely mobile sales force automation (SFA) and mobile field service management (FSM). This research service discusses the major industry challenges, market drivers and restraints, and trends that a...
$4,950.00
Special Price $3,712.50 save 25 %