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After experiencing significant demand shocks on account of COVID-19 in H1 2020, the DCB market made significant progress in H2 2020, registering annual shipments of 1.8 million units with a YoY growth of 9 percent, primarily driven by the revival of demand in the education sector. Despite the slowdown, the pandemic paved the way for the tremendous ...

05 Jan 2021  |  North America  |  Market Research

Growth Opportunities in the Global Stand-alone Wireless Content Sharing Market

Latest Findings Demonstrate Stand-alone Device Dependency on Meeting and Class Room Deployments

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The standalone wireless content sharing market is experiencing significant shifts. Empty offices and classrooms lowered demand for these products in 2020 as traditional positioning for in-room collaboration was misaligned with the rapid transition to work from home and virtual learning. There are market opportunities for the wireless content sharin...

The pandemic was a great equalizer with everyone being remote. Mass adoption of video meetings, chat, virtual whiteboarding, and group messaging kept everyone productive and fully connected. Everyone had the same presence and an equal voice during video meetings. As people return to the office, there is a growing challenge of keeping the same level...

2021 marked the beginning of the revival of meeting rooms and office spaces. As businesses prepare for the return to office, meeting rooms have seen growing technology investments to support hybrid work. Despite the headwinds from the impact of supply chain issues and component shortages which have triggered uneven sales cycles throughout 2021, the...

Frost & Sullivan’s 2023 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations’ priorities: • Current communications and collaboration technology adoption rates and future adoption plans • Demand for private branch exchange (PBX) and cloud/mobile PBX functionality • Evolution of enterprise tele...

25 Feb 2020  |  North America  |  Market Research

Artificial Intelligence in Enterprise Communications and Collaboration, Global, 2019

Assisted and Augmented Intelligence is Making Greater Headway in Workplaces

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Key Issues Addressed

This research study focuses on how AI is making inroads into the enterprise communications and collaboration arena. Subsequent to the dynamic technology shifts from on-premises enterprise communications to cloud-based communications services, the industry is further warming up to embrace AI and integrate it with multifarious communication channels...

Frost & Sullivan's Top Predictions for the 2021 UCC Market takes a deep look into the convergence of technological, economic, social and other macro trends to provide an over-arching perspective on our expectations for the changing nature of communications and collaboration. These perspectives are validated by the intersection of our supply and dem...

03 Dec 2021  |  North America  |  Frost Radar

Frost Radar™: North American UCaaS Market

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The global COVID-19 pandemic has accelerated decades-long trends including the move to remote and hybrid work, the rise of virtual organizations and the adoption of digital business models whereby all or most customer interactions take place over digital channels. The recent crisis has also elevated businesses’ awareness of the need for more robust...

An important pillar of the global economy, the financial services industry is experiencing rapid and substantial transformation. Contact center, unified communications and collaboration technologies have risen in prominence as financial services institutions have needed to connect a workforce that is more widely distributed than ever before and ad...