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22 Apr 2016  |  North America  |  Strategic Forecasting
Conversational A.I.: It’s A Bot Time for a New Conversation on Customer Engagement
Most organizations understand the direct correlation between customer experience and business performance. The question is how to make those experiences pay off even more through higher revenue per interaction. This SPIE report analyzes how smart companies are achieving just these types of results through artificial intelligence (A.I.) and other te...
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Special Price $2,250.00 save 25 %
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19 Aug 2016  |  Africa  |  Market Research
Disruptive Big Data Applications in South Africa
Assessing the Use of Big Data Solutions in Local Industries
Although South Africa is in a nascent phase regarding the adoption of Big Data technologies, industries have begun implementing Big Data solutions for improved operational processes and to find new business opportunities. The key driving forces behind Big Data discussed in this analysis include increased connectivity and Internet usage, for both mo...
$3,000.00
Special Price $2,250.00 save 25 %