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Frost & Sullivan research found the visible market success of artificial intelligence (AI)-driven interactive virtual assistants (IVAs), such as Alexa from Amazon and the Google Assistant, has been matched by specialized IVA deployments in various vertical markets such as financial services, education, and retail. Healthcare has presented opportun...

Medical triaging in hospitals has significant challenges, including long patient wait times, increased healthcare staff workload, risk of human error in triaging, and unsatisfactory patient outcomes, primarily due to manual triaging processes. These factors impact the quality and efficiency of patient triaging, creating an urgent need for innovativ...