Search results for: 'back to work'

05 Oct 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Japanese Fleet Management System Market, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Frost & Sullivan estimates that the demand for fleet drivers in Japan will increase by 130,000 over the next 10 years and that by 2027, approximately 960,000 drivers will be needed to cater to the Japanese logistics market. However, a labor shortage of 25% is expected because of a declining birthrate, an aging population, and fewer younger people e...

06 Nov 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Australia Cloud Contact Center Services, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Australia has one of the most mature cloud contact center markets in Asia-Pacific with high awareness levels and increased deployments. While the use of legacy on-premises contact center systems is prominent, a growing number of organizations are seeking to shift to the cloud to cope with the new market requirements. Cloud contact centers enable or...

24 Nov 2020  |  Asia Pacific  |  Market Research

Customer Experience Outsourcing Services Market in Southeast Asia Boosted by the Experience Economy

The Need for Digital Technologies and Rightshoring Capabilities is Transforming the Industry

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The experience economy is forcing organizations around the world to rethink how they do business. They can no longer simply focus on selling goods or providing services at a single point in time. Todays digitally savvy consumers demand constant connection and memorable experiences through easy access to information, ongoing interactions with brands...

01 Sep 2021  |  Asia Pacific  |  Market Research

Australia Facility Management Growth Opportunities

Technology Adoption and Service Efficiency to Advance FM as the Economy Improves Post-pandemic

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The Australian facilities management (FM) market registered disruption due to the COVID-19 pandemic in 2020, recording negative growth. It is forecast to remain negative in 2021. Frost & Sullivan expects the FM market to record stable development in 2022 as the economy recovers and fully recover by 2025 or 2026. New infrastructure development, h...

09 Nov 2021  |  Asia Pacific  |  Market Research

ASEAN Shared Mobility Growth Opportunities

Transformative Mega Trends Lead to Automotive Electrification and the Innovation of Super Shared Mobility Applications

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The study assesses the key shared mobility trends in the Association of Southeast Asian Nations (ASEAN), covering Cambodia, Indonesia, Malaysia, Myanmar, the Philippines, Singapore, Thailand, and Vietnam. Key shared mobility activities discussed in the study include car sharing, eHailing, ride sharing, demand-responsive transit, and micro mobility....

In 2017, the Japanese MSS market witnessed a healthy growth of 7.6% on a YoY basis. The Japanese market continued to be the largest contributor in APAC, accounting for 32.3% of the market share in the APAC region. CPE-based management/monitoring service (MMS) segment contributed to a majority of the share in 2017, with a YoY growth of 6.6%. While ...

This Frost & Sullivan research service focuses on the Asia-Pacific (APAC) commercial unmanned aerial system (UAS) market. The base year for spending information is 2020, and example market participants and market size estimates for 2021 are provided. This study discusses market participants, customers, and government agencies that influence the ind...

20 Jul 2022  |  Asia Pacific  |  Market Research

Asia-Pacific Fixed Broadband Growth Opportunities

Transformative Mega Trends Drive the Growth of Fixed Broadband in Asia-Pacific

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Remote working and online learning have transformed the fixed broadband market in Asia-Pacific. These market trends drove up usage of high-data- and high-bandwidth-intensive applications, such as telecommuting, video conferencing and streaming, which increased the demand for high-speed and reliable internet connectivity. However, the growing adopti...

Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...