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Manufacturers are confronting a skilled labor shortage. As they try to find a solution, augmented connected worker (ACW) platforms can become a key ally in training the new workforce and strengthening employee retention through comprehensive upskilling capabilities, skills management tools, and assistance throughout their shifts. ACW platforms have...

04 Sep 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Australia Customer Experience Outsourcing Services Market, 2020

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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Delivering effective and efficient customer experiences has become the foundation of customer-centric organizations growth strategies. In Australia and around the world, customers are demanding engaging experiences, personalization, and on-demand, predictive, and proactive services. A successful customer experience strategy requires a customer enga...

24 Sep 2020  |  Europe  |  Frost Radar

Frost Radar™: European Digital Risk Protection (DRP) Market, 2020

Benchmarking Future Growth Potential

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Digitization and digitalization initiatives open up opportunities for customer intimacy and efficiency gains. The digital transformation of businesses and processes, along with customer expectation of a superior digital experience, will accelerate the adoption of digital tools. At the same time, enterprises must secure their digital assets – both i...

30 Oct 2020  |  North America  |  Frost Radar

Frost Radar™: Desktop-as-a-Service Market, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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In a post-pandemic business environment, businesses are increasingly turning to Desktop-as-a-Service (DaaS) and Workspace-as-a-Service (WaaS) solutions to enable remote work environments for employees. By freeing employees to access their critical business applications from anywhere, using any Internet-connected device, these services help ensure b...

09 Feb 2022  |  Global  |  Frost Radar

Frost Radar™: Downstream Global Navigation Satellite System Services, 2021

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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As the world moves toward automation and digitization, established and emerging industries will rely on geolocation. Accurate positioning, timing, and synchronization capabilities, for example, would reduce the cost of setting up new 5G network infrastructure and enable different location-based services and applications. High-accuracy downstream...

An indoor positioning system is a network of devices powered by software for locating people or objects in places where a global positioning system lacks precision or fails completely. No single technology is ideal for a particular industry because each indoor environment has a unique complexity and sophistication, and accuracy and coverage demands...

Enterprise-wide digital transformation initiatives result in more dynamic network environments, making it crucial for businesses to identify security vulnerabilities in real time. However, existing security technologies provide only a snapshot of security risks in the network and are not effective in mitigating fast-evolving threats. Manual sec...

The smart home-as-a-service market has experienced accelerated growth since 2020, driven by increasing consumer demand for connected, convenient, and secure home experiences. Advancements in Internet of Things-enabled smart devices, artificial intelligence, and cloud delivery models have made smart home solutions more accessible and affordable for ...

The COVID-19 pandemic accelerated digitalization in buildings. Driven by increasing demand for energy-efficient and sustainable buildings, the global Internet of Things (IoT) and artificial intelligence (AI)-based building automation systems (BAS) market is rapidly growing and holds the key to optimizing building performance, reducing energy consum...