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In today’s world, while robots have the capability to do some things more efficiently than humans, humans are still much wiser when it comes to real-time decision-making capability. One such application that comes to light is driving and navigation. For example, decisions, such as stopping the vehicle at the right place, watching for a traffic sign...

Internet of Things (IoT) technologies are fast becoming essential business tools and key parts of digital transformation for many organizations. IoT deployments are well suited, across the range of potential configurations and applications, to dovetail with efforts to achieve top reported business priorities. Frost & Sullivan conducted a survey...

This short study takes a closer look at the cybersecurity behavior of executives, CISOs, and other decision-makers in the United States participating in Frost & Sullivan's Voice of the Enterprise Security Customer survey. It explores American organizations' cybersecurity drivers, top priority areas, readiness, and concerns as well as other factors ...

In this second annual Frost & Sullivan IoT user survey, we begin to gain a longitudinal understanding of continuity and change. A total of 606 respondents participated in the survey conducted in Q3 2022, with IT and Business Decision makers responsible for Respondents representing a range of industries, organization sizes, and global regions. ...

Data from Frost & Sullivan's IT Decision Maker survey shows that government communications are entering a decisive new phase. The research finds that modernization is moving beyond routine technology replacement. Agencies now want communications platforms that improve public services, support employees, strengthen trust, and deliver measurable outc...

The report is expected to support the strategic decision makers in the In Vitro Diagnostic (IVD) market that are either planning to expand or enter Thailand. The forecast of the major segments can help the diagnostic companies decide their next five years business plan. Segments in the market include molecular diagnostics, immunochemistry, and mic...

As part of Frost & Sullivan’s seven-nation Voice of the Enterprise Security Customer research survey, this cut of the data presents a detailed overview of the key trends, drivers, and preferences that shape European organizations’ cybersecurity strategies. Structured around eight main cybersecurity solution areas, the report provides specific insig...

29 Aug 2025  |  Global  |  Market Research

The CPaaS Revolution: APIs, AI, and the New Era of Communication

AI-Powered Innovation Creates Differentiation and Boosts Value Propositions

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Frost & Sullivan’s 2025 IT decision-maker (ITDM) survey was conducted to gain insights into the following end-user organizations’ priorities: - Current communications and collaboration technology adoption rates and future adoption plans. - Demand for communications platform as a service (CPaaS) and programmable communications functionality throug...

As a result of Saudi Arabia's decision to keep producing oil to retain its share in the global oil and gas market, the price of oil dropped below $30 for the first time in a decade, seriously impacting the CAPEX. The aim of this private market insight is to analyze the demand-supply gap in the crude oil market. The demand-supply gap is caused by se...