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01 Aug 2019  |  North America  |  Strategic Forecasting
Business Carrier Ethernet Services Market Update, 2019
Carrier Ethernet continues to be the de facto wide area network (WAN) connectivity service choice among businesses of all sizes, due to the benefits it offers: scalability, reliability, and cost efficient bandwidth. U.S. Business Ethernet market revenues exceeded $6.5 billion in 2018. Frost & Sullivan defines business carrier Ethernet services as...
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23 Dec 2011  |  Asia Pacific  |  Market Research
Indian Low Voltage (LV) Switchgear Market
Key success factors include a wide product portfolio, competitive pricing, and market reach.
With over 40 participants, the Indian low voltage (LV) switchgear market is highly competitive and price sensitive. The research service discusses the markets for air circuit breaker (ACB), moulded case circuit breaker (MCCB), contactors and relays (C&R), miniature circuit breaker (MCB), residual current devices (RCD), distribution boards (DB), cha...
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15 Sep 2020  |  North America  |  Frost Radar
Frost Radar™: North American Managed SD-WAN Services Market, 2020
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
The North American managed software-defined wide area network (SD-WAN) services market is in the growth phase of the product life cycle. Across industries, businesses are embracing these services as an integral part of their WAN transformation strategy, largely to gain cost and operational efficiencies. Market revenues for 2019 exceeded $1.7 billio...
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22 Dec 2020  |  North America  |  Market Research
Growth Opportunities in the North American VoIP Access and SIP Trunking Services Market, Forecasts to 2026
Mature VoIP Services Take on a New Dynamic as Programmable Communications
The VoIP access and SIP trunking market remains on pace to become the default connection between on-premises customer platforms and the public switched telephone network (PSTN) and will feature prominently in the digital transformation efforts currently being undertaken by many forward-thinking businesses. This study focuses on next-generation voic...
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29 May 2024  |  North America  |  Frost Radar
Frost Radar™: Managed SD-WAN Services in North America, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Software-defined wide area network (SD-WAN) is a software approach to manage and control underlying enterprise network technologies that can include direct internet, wireless, broadband, Ethernet, and multiprotocol label switching; to realize the benefits of SD-WAN, a mix of underlay technologies is necessary. SD-WAN is now often sold as part o...
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03 Jul 2025  |  Asia Pacific  |  Frost Radar
Frost Radar™: Customer Experience Management in Asia-Pacific, 2025
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
As customer-centricity takes center stage, customer experience (CX) management has become the foundation for delivering connected experiences across all touchpoints and throughout each interaction journey, from onboarding to post-purchase support. Organizations in the Asia-Pacific region are gradually investing in digital technologies, intending to...
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24 Jun 2024  |  Global  |  Frost Radar
Frost Radar™: Cloud Security Posture Management, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Cloud computing has become a pivotal element in the modern business paradigm, offering diverse cloud models and services that streamline IT infrastructure and drive digital transformation. The transition to cloud computing introduces a huge number of new cyber risks and attack vectors, leaving organizations susceptible to a variety of cybersecurity...
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08 Jan 2021  |  Europe  |  Market Research
Enhancing European Customer Experience with Artificial Intelligence
AI Technologies Offer New Opportunities to Nurture Relationships and Enhance Customer Contact Effectiveness
This study focuses on how AI is making inroads into the customer experience (CX) space. After shifting from on-premises solutions to cloud-based services, the industry is embracing AI and integrating it into various CX-related use cases and solutions. Chatbots, voicebots, behavioral applications, biometrics, cybersecurity, speech recognition, machi...
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26 Mar 2024  |  Global  |  Frost Radar
Frost Radar™: Customer Experience Management in Asia-Pacific, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
The customer experience (CX) management services industry is forecast to grow rapidly, fueled by the recognition of CX as an effective strategy for competitive differentiation and a compelling incentive for businesses to outsource CX operations. CX management services are increasingly vital in building a solid end-to-end customer journey as custome...
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15 Dec 2025  |  Global  |  Market Research
Elevating Customer Experience through Strategic Innovation
Key Takeaways from the 21st Annual Customer Contact West: A Frost & Sullivan Executive MindXchange
The Future of Customer Contact is HereThe customer contact industry is at a turning point. At Frost & Sullivan’s 21st Annual Customer Contact West Executive MindXchange, one message rang loud and clear: AI isn’t just a trend—it’s a strategic imperative. But here’s the catch: success isn’t about deploying technology for technology’s sake. It’s about...
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