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Over the past decade, security incidents have increased in frequency and sophistication. A growing number of cyberattacks are sponsored by nation-states, while the attack surface continues to expand in a time of rapid digitalization. Organizations find it increasingly difficult to keep up to date with new developments in cybersecurity and to secure...

With the advent of Industry 4.0 and smart factories, digital manufacturing technologies have been experiencing exponential technological growth. Disruptive technologies are playing a vital role in the revolutionary transformation of many key industries, such as aerospace, automotive, industrial automation, healthcare, and oil and gas. 3D printing, ...

This Frost Radar™ examines the Australian customer experience (CX) management services landscape, which is a subset of the broader business process outsourcing/management industry. In a CX management arrangement, a company contracts an outside supplier to run customer service work instead of doing it in-house. The work ranges from handling simple c...

This research study provides a post-pandemic trend analysis of the smart homes market, highlighting information on the growth of connected devices, regional trends, consumer preferences, and other key indicators. Smart and connected homes have an evolving, dynamic market poised for strong growth in the next 5 years. The primary drivers of this mark...

Frost & Sullivan research found the visible market success of artificial intelligence (AI)-driven interactive virtual assistants (IVAs), such as Alexa from Amazon and the Google Assistant, has been matched by specialized IVA deployments in various vertical markets such as financial services, education, and retail. Healthcare has presented opportun...

The Americas managed security services industry continues to grow steadily, despite its maturity. Current strategic imperatives, global trends, and organizational needs continue to provide excellent conditions for MSSPs to succeed. These factors include the shortage of cybersecurity personnel, the rapid evolution of the threat landscape, the increa...

Smart building solutions market revenue was estimated at $20,045.8 million globally in 2025 and is forecast to increase at a compound annual growth rate of 12.7% through 2031, driven by accelerating enterprise decarbonization mandates, the proliferation of AI-driven building intelligence platforms, rising energy costs, and a structural shift from r...

This study provides an update about the facility management (FM) market in Singapore. The cost of FM services in Singapore has increased from 2017 to 2019. Although this increase has been minimal without much impact, it has driven innovation and strategy planning to improve cost efficiency, service delivery, and quality of services. Cost is one of...

As businesses tap new technologies to gain a competitive edge, they are increasingly adding next-generation services like advanced analytics, artificial intelligence (AI), machine learning (ML), Internet of Things (IoT), and blockchain to their applications. According to a 2019 Frost & Sullivan survey of IT decision-makers, adoption of these techno...