Search results for: 'data radar'

The demand for intelligent transportation system (ITS) has also evolved with the progress transportation systems have made over the years. However, effective utilization of transportation systems depends on proper management of input data sources which describe the performance of the system and the state of system controls. The nature and quality...

As the number of aging, technologically obsolete imaging systems at medical facilities heightens the need for replacement to new imaging equipment with advanced technology, hospitals and imaging centers (especially in developing economies) seek Managed Equipment Services models that provide a viable long-term equipment procurement strategy. Managed...

Europe’s public-transit fare systems are moving away from cash, paper tickets, and closed-loop cards. Riders now hold an account, and the system works out the best fare after the journey, whether they pay with a bank card, a phone, or an app. Three forces drive demand: aging equipment that needs replacing, national and regional schemes that bring m...

The unified communications as a service (UCaaS) market in the Asia-Pacific (APAC) region is entering a pivotal phase as enterprises accelerate migration from legacy telephony to cloud calling. The region’s regulatory diversity, uneven digital maturity, and deeply entrenched telco ecosystems require UCaaS platform vendors to adopt multitrack strateg...

Low-power wide-area networks (LPWANs) are gaining traction globally for their extended coverage, low transmission rate, long battery life, and beneficial cost savings in operations, capabilities that are determinantal to enabling massive machine-to-machine (M2M) and Internet of Things (IoT) deployment for non-mission critical applications. Custo...

03 Mar 2022  |  Europe  |  Frost Radar

Frost Radar™: European Contact Center as a Service (CCaaS) Market, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The European contact center as a service (CCaaS) market is enjoying significant attention, although it remains in a growth stage. The market comprises more than 150 vendors of varying sizes that offer solutions to companies and organizations across a broad range of verticals, with financial services, healthcare, public sector, utilities, retail, ed...

Even though the global UPS industry is highly mature, it still offers considerable growth opportunities in different market segments such as technology, end user vertical, power range and geography. This report provides in depth insights in to the total UPS market and various high growth segments with in the total market. The Global UPS industry al...

This edition of the Cyber Security Technology Opportunity Engine (TOE) covers innovations related to emerging cyber security solutions. These include AI-based Security, Cloud Security, Data Security, Identity Security, and Device Security. The identified innovations can help companies to with threat detection, remediation, manage access and securit...

Voice of the customer (VoC) refers to user feedback (direct, indirect, or inferred) about a business’s products and services. Capturing and analyzing feedback is known as VoC analysis. VoC analysis enables businesses to gain a deeper understanding of customer preferences and expectations. The insights produced by VoC tools help companies to make de...