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16 Dec 2020  |  Asia Pacific  |  Market Research
Rightshoring Practices Transform Australia’s Customer Experience Outsourcing Services Market, 2020–2026
Intelligent Chatbots and Virtual Agents to Boost Contact Center Efficiency
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
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27 Apr 2021  |  Global  |  Frost Radar
Frost Radar™: Global Email Security Market, 2020
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
The Frost & Sullivan report analyzes the global market for Email security and presents this in the Frost Radar™. This measures growth rates in addition to absolute revenues and combines them with several other factors to measure companies’ performance along the growth axis. Companies are also measured along an innovation axis. Companies plotted on ...
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18 Jun 2021  |  Latin America  |  Frost Radar
Frost Radar™: Unified Communications-as-a-Service Market in Latin America and the Caribbean, 2021
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
The COVID-19 pandemic disrupted the world in 2020 and affected the unified communications as a service (UCaaS) market and the overall collaboration landscape. While the tremendous economic downturn and the loss of millions of jobs (potential users) in Latin America and the Caribbean (CALA) had a negative impact on the markets, the demand for remote...
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29 Oct 2021  |  Global  |  Frost Radar
Frost Radar™: Greater China Web Application Firewall Solutions Market, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The COVID 19 pandemic has triggered the acceleration of digital transformation. Organizations are rapidly expanding their digital capacity to survive and thrive in the fast-changing business environment. To cope with the disruptions brought by the pandemic, organizations today heavily rely on web and mobile applications to connect with customers, b...
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10 Nov 2021  |  South Asia, Middle East & North Africa  |  Market Research
GCC Building Management System Growth Opportunities
Disruptive Technologies are Enabling Energy Efficiency and Advancements in Building Management Systems
The building management system (BMS) market in the Gulf Cooperative Council (GCC) is witnessing the emergence of innovative technologies such as building information modeling (BIM) and 3D printing. These technologies are causing significant disruptions, influencing how buildings are managed and shifting roles away from traditional skills towards te...
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26 Jun 2019  |  Global  |  Market Research
Asia-Pacific Biometrics Market, Forecast to 2025
High Demand for Safety and Security Drives Adoption of Biometrics Technology in Public and Commercial Sectors
This study analyzes the total Asia-Pacific Biometrics market. Greater demands for safety and security in both public and commercial sectors are driving the biometrics deployments in the region. The market is growing, and growth will come from government, financial services, retail, healthcare, industrial and manufacturing, and enterprise sectors. C...
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15 Nov 2019  |  Asia Pacific  |  Market Research
Analysis of the Japanese Secure Content Management Market, Forecast to 2023
Increasing Adoption of Cloud-based SCM Services Hinders Uptake of On-premise SCM Services
Japan was the largest SCM market in Asia-Pacific in 2018; it is expected to remain the chief revenue contributor over the next 5 years. The Web security segment is anticipated to lead the Japanese SCM market during the forecast period, while e-mail security solutions are likely to record marginally slower adoption than expected. e-mail’s slow growt...
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24 Jan 2022  |  Global  |  Market Research
The Importance of Workforce Optimization in Modern and Agile Contact Centers
Workforce Optimization Enhances Agent Efficiency and Opens Up Extraordinary Opportunities to Improve Customer Experience
This research study covers the workforce optimization market in the contact center space from a global lens. The study outlines the key elements present in a comprehensive WFO strategy as well as some of the main players in the global workforce optimization market. The COVID-19 pandemic has accelerated the need for modern contact centers to mana...
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22 Feb 2022  |  Global  |  Megatrends
Trend Opportunity Profile: Human-robot Collaboration
Visionary Perspective on Advances in Automation and Robotics
Robotics is increasingly used in both industrial and nonindustrial settings. This research service focuses on nonindustrial robots that collaborate and work with humans. Such human-robot collaboration aims to offer convenience and care, control and monitoring, learning assistance, or other tasks which may require significant human effort and to hel...
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01 Mar 2022  |  South Asia, Middle East & North Africa  |  Market Research
Saudi Arabia Light Vehicle Leasing Growth Opportunities
Disruptive Technologies and a Boost in Tourism and Business Activities will Drive the Growth of the Light Vehicle Leasing Market
Vehicle leasing presents a solution for a growing number of challenges associated with an organization's mobility needs, such as vehicle funding, fleet maintenance, and residual risk. Businesses need to focus on their core products and services and, therefore, outsource support activities related to mobility, ranging from fleet purchasing to remark...
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Special Price $1,837.50 save 25 %