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29 May 2024  |  Global  |  Customer Research
Sidestepping Mercurial Economic Headwinds to Innovate in the North American Retail Contact Center Sector
Contact Center Growth Opportunities in North American Retail
Along with healthcare, retail was one of the industries most impacted by the COVID-19 pandemic, which forced rapid change and innovation because retail goods and services are often necessities in peoples lives, not nice-to-haves as seen in the travel and hospitality sectors, for example. In some of these verticals, customers slowed down or stopped...
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12 Jun 2024  |  Global  |  Market Outlook
Global Oil and Gas Industry Outlook and Growth Opportunities, 2024
Transformative Megatrends Drive Oil and Gas Companies to Digitize and Implement Decarbonization Initiatives
The global energy industry is undergoing an unprecedented transition, bringing exciting new growth opportunities to the oil and gas (O&G) industry. However, shifting to a net-zero future for carbon emissions means many companies struggle with pricing, energy security, and industry disruption. As the industry moves to meet decarbonization and sus...
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27 Aug 2024  |  Global  |  Market Research
Macroeconomic Growth Opportunities of Artificial Intelligence, 2024-2030
An Accelerated AI Investment Scenario will Propel Global GDP by $7 Trillion by 2030
AI s impact on global businesses in the past decade cannot be overstated. Large-scale and real-time data analysis and highly accurate prediction capabilities of AI/machine learning (ML) algorithms are significantly improving decision making processes. Moreover, AI s ability to take over routine and low-skill tasks will help firms shift their employ...
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18 Nov 2024  |  Global  |  Market Research
Growth Opportunities in the Battery Energy Storage Systems Industry
Advanced Digital Technologies are Driving Transformational Growth for Front- and Behind-the-meter Applications
Battery energy storage systems (BESS) are crucial in enabling the energy transition. Their deployment is essential to providing electricity systems' flexibility to support higher electrification, relying primarily on variable renewable energy (RE) sources. At the behind-the-meter (BTM) level, batteries are also increasingly recognized as a critical...
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30 Dec 2024  |  Global  |  Customer Research
CX Growth Opportunities in the Manufacturing Industry 2024 to 2025
Customer Perspectives
Contact centers play a crucial role in the manufacturing sector, serving as the primary interface between the manufacturer and its customers. Manufacturers investing in their contact centers can enhance customer experience, build long-term customer relationships, and gain a competitive advantage. Contact centers play a crucial role in the manufact...
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19 Sep 2025  |  Global  |  Market Research
3D Printing Materials, Global, 2024–2031
Industrial Adoption Drives the Scalability of 3D Printing Technologies
The global 3D printing materials market is witnessing steady growth, driven by increasing industrial adoption of additive manufacturing (AM) for prototyping and end-use part production. Material selection has become a critical determinant in achieving desired mechanical properties, durability, and performance outcomes in final printed parts. The pu...
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20 Nov 2025  |  Global  |  Customer Research
Navigating CX in the Retail Industry 2025 to 2027 – Customer Perspectives
Leveraging Innovation to Improve CX and EX is a Top Priority
The last four years have been a roller coaster for the retail industry. Dominant themes that have both rankled and engendered creativity include the effects of the COVID-19 pandemic, the continued movement to the cloud, the maturation of next-level AI technology, and dramatic geopolitical upheaval. Each component has presented both significant chal...
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04 Feb 2026  |  Global  |  Market Research
Global Ground Tactical Precise Ammunition, 2025–2028
Next-Gen Precision Ammunition Drives Tactical Superiority in Ground Warfare
The global ground tactical precision-guided munitions (PGM) market is undergoing a profound transformation, as modern land warfare shifts toward accuracy, agility, and lethality. Military doctrines worldwide are evolving to prioritize precise, low-collateral effects and decentralized firepower at the tactical edge, especially within infantry and ma...
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28 May 2026  |  Global  |  Customer Research
CX Growth Opportunities in the Banking, Financial Services, and Insurance (BFSI) Industry 2025 to 2026
Customer Perspectives
The BFSI sector is in a disruptive state as customer needs and technologies rapidly evolve. Uncertain economic conditions make financial decisions more volatile. When interest rates drop, consumers have more buying power. In the BFSI industry, this impacts growth in consumer spending for big-ticket items, such as houses and cars, often requiring lo...
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16 Jun 2026  |  Global  |  Market Research
Infant Formula Ingredients Market, Global, 2025–2032
Innovation in Breast Milk-Mimicking Formulas is Unlocking Transformative Growth Opportunities
The research assesses growth opportunities for infant formula ingredients across key application segments and regional markets. Driven by demographic shifts, urbanization, and changing lifestyles, infant formula continues to play a critical role in meeting infant nutrition needs, particularly where breastfeeding rates are lower or supplementation i...
$4,950.00