Search results for: 'screen point'

21 Oct 2021  |  Europe  |  Customer Research

Impact of COVID-19 on Healthcare Contact Centers

Acceleration in WAHA, Self-Service & Cloud Investments

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The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...

Marine is one of the key industries of leading economies and caters to end-users including navy, merchants, passenger cruise owners etc. Ships and boats and related components and products that are in operation or are being manufactured require a variety of highly specific and durable coatings for various applications on different above and below w...

03 Jul 2019  |  Asia Pacific  |  Market Research

Assessment of Automotive Retailing in China, 2018

Engagement of Individual Offline Touchpoints and Omni-channel Interdependence to Transform China’s Automotive Retail Market

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Key Issues Addressed

The automotive retail market in China is likely to undergo a market transformation from experiential service to experience engagement; as well as from a complete sales solution to an intensive sales solution from 2018 to 2025. The automotive retail market is experiencing its maturity and a marketing approach of “everyone is a potential consumer”. I...

Tamil Nadu is the second-largest contributor to India’s GDP and is a leading economic powerhouse. Favourable industrial policies, suitable infrastructure for industrial growth, a large talent pool, and a high rate of urbanisation have contributed to industrial growth and output over the last 20 years. The state is a leading destination for the au...

Digital Twin technology, or the application of predictive analytics to fields as diverse as manufacturing and space science, is now being considered in the context of healthcare. The attraction is obvious: if one can develop a computer model of a patient, perhaps one can test treatments on the model before applying them to the individual. Rather t...

Several industries are witnessing a digital transformation due to the rise in technologies and Industry 4.0. The food and beverage (F&B) industry is seeing a new range of opportunities with improved connectivity, better food safety, and consumer interaction. F&B considers food safety to be prime due to the burden of food contamination and foodborn...

20 Sep 2019  |  North America  |  Market Research

Global Endpoint Security Market, Forecast to 2023

Increasing Threats Drive Growth, Vendors Answer with Innovations and Integration

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“Global Endpoint Security Market, Forecast to 2023” is a Frost & Sullivan report which analyzes the global market for endpoint security.Endpoint Security is a security software platform that includes host-based software products that secure computing devices and Internet of Things (IoT) from malware, targeted cyber attacks, unwanted applications,...

04 Oct 2019  |  Latin America  |  Market Research

Contact Center Solutions Market in Latin America and the Caribbean, Forecast to 2024

Hosted/Cloud Solutions Leading Market Growth Through Innovation and Flexibility

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Key Issues Addressed

This study examines the contact center (CC) solutions market in Latin America and the Caribbean. In the past, Frost & Sullivan has done separate studies for the contact center on-premise solutions and hosted/cloud solutions markets. However, this year both studies are combined. This study is based on extensive primary and secondary research. Some ...

As the in-vehicle eCommerce market gains traction in the automotive space, it makes way for the development of an entire retail ecosystem across passenger vehicles. With payments being the end-point of a commerce network, the automotive industry will have to partner with service providers to pick-up on connected services to transform the commute ti...