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12 Jan 2021  |  North America  |  Market Research
North American Knowledge Management (KM) Market View for Customer Care, 2021
Knowledge Creation and Mining for Improve Employee and Customer Engagement
Knowledge management (KM) is a mature technology area that can be broadly applied across all areas of business. Initially, KM was aimed at gathering and sharing of knowledge within an organization (across documents, databases, and other sources). One of the most critical early components of KM was content management; an organizations data and infor...
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14 Jul 2017  |  North America  |  Market Research
Gamification in the Automotive Industry, Forecast to 2025
The Global Gamification Market will Reach $14.5 Billion in 2025
Gamification technologies help businesses to drive sales, improve return on investment (ROI), support employee interaction, and provide high customer satisfaction, and they are preferred across major industry verticals such as healthcare and automotive. The increasing penetration of smartphones, customized services, tech-savvy customers, the growin...
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05 Feb 2016  |  North America  |  Market Research
Cisco and Ericsson Partnership Combats Alcatel-Lucent and Nokia Merger
Tremors to be Felt across Industry Cisco and Ericsson Aim to Generate More than $1 Billion in New Revenue for Each Company by 2018
Cisco and Ericsson formed a partnership in 2015 as a decisive countermeasure to the significant threat posed by the merger of services giant Alcatel-Lucent with equipment vendor Nokia. Through this unique partnership, the two companies also aim to capture the immense revenue potential offered by service providers aggressively modernizing their bro...
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05 Feb 2020  |  Asia Pacific  |  Market Research
Light Vehicle Leasing Market in Australia, Forecast to 2023
The Australian Leasing Industry was Mainly Characterised by Fleet Leasing in 2018; However, the Continuous Rise of Private Lease (Novated Lease) is Gradually Shifting Companies’ Attention to Individuals
The Australian leasing industry was mainly characterised by fleet leasing in 2018, but private lease is experiencing rapid growth as it combines the benefits of both fleet and private lease. However, consumer interest in new powertrains such as electric and hybrid vehicles is insignificant, which keeps the country a long way behind the EU and the U...
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24 May 2019  |  South Asia, Middle East & North Africa  |  Market Outlook
Investment Opportunities in Karnataka, 2019
Fourth-largest Economy in India with 80% of the Fortune 500 Companies having Outsourcing Operations in the State
With the coalition Government of Congress and JD-S at the helm of state affairs, Karnataka is moving toward rapid development and is one of the forefront states to majorly contribute to the economy of the country. Karnataka is India's largest software exporter, second-largest chip design hub, fourth-largest automobile producer, and the fourth-large...
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03 Dec 2021  |  North America  |  Frost Radar
Frost Radar™: North American UCaaS Market
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The global COVID-19 pandemic has accelerated decades-long trends including the move to remote and hybrid work, the rise of virtual organizations and the adoption of digital business models whereby all or most customer interactions take place over digital channels. The recent crisis has also elevated businesses’ awareness of the need for more robust...
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20 Jul 2021  |  Global  |  Market Research
Global Airline Digitalization Growth Opportunities
Transforming Traditional Processes and Realizing Digital Benefits to Drive Future Growth Potential of Global Carriers
The airline digitalization market is a growth market forecast to achieve more than $35 billion in revenue by 2030. It is a highly fragmented market, with the top 15 companies accounting for nearly 26.5% of the market share. This share amount is not expected to change significantly over the forecast period (2021–2030). The markets top companies by e...
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29 Jun 2022  |  North America  |  Customer Research
Digital CX Investments Driven by the Quadruple Aim in Healthcare, Global, 2022
Employee Experience (EX) Becomes a Top Business Priority
The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...
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28 Jun 2021  |  Global  |  Market Research
Global Stationary Lead Acid Battery Growth Opportunities
Companies are Increasingly Focusing on Renewable Energy and Moving towards Alternative and Distributed Power Generation; Telecom Companies and Data Centres will be the Key Drivers of Market Growth
Stationary lead acid batteries (LABs) have been used for nearly 140 years to power various small and large applications. Over the last 5 decades, these batteries have become the standard source of power not only for automobiles but also for gensets, UPS systems, and other equipment. Low price, ease of recyclability, and user-friendliness have drive...
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21 Dec 2016  |  Europe  |  Market Research
Europe Private Vehicle Leasing Market Strategic Analysis
Strong Market Growth Expected as Leasing Companies Turn Focus to Untapped Retail Segment and Increasing Customer Demand for Hassle-free Mobility Solutions
The retail automobile market in Europe is undergoing a transformation in terms of the vehicle ownership model. The need of the current generation is moving toward mobility alone, and not ownership of the vehicle. This has opened up the market for several retail financing products, one of which is the private leasing contract. The benefits in a priv...
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