Search results for: 'calling system'

Unit estimates and forecasts are presented in terms of installed unified communications-as-a-service (UCaaS) users (also referred to as seats), roughly equivalent to software licenses as of the end of any given calendar year. Users with multiple endpoints (e.g., IP desktop phones or PC, browser, and mobile clients) have been counted only once.Reven...

The global Alternating Current (AC programmable power supplies and DC electronic loads market is mature but continues to exhibit consistent and continuous demand. Industry test equipment vendors specialize in robust test solutions and systems. The sector is characterized by intense competition and limited product differentiation. This research anal...

Security concerns in the Indo-Pacific region have called for the creation of the Quad Security Dialogue between the United States, India, Japan, and Australia. This partnership aims to strengthen collaboration in the defense field through technology sharing and joint exercises. In this study, Frost & Sullivan provides an overview of each Quad me...

The COVID-19 pandemic and the shift toward value-based care have highlighted the need for more flexible and resilient healthcare systems, creating opportunities for innovative business models. Several challenges, such as personnel burnout, the lack of experienced staff, inflation leading to increased care costs, healthcare accessibility disparities...

18 Nov 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Greater China Web Application Firewall Solutions Market, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Web Application Firewall (WAF) is the first line of defense to protect web applications, websites, or web servers against application layer attacks. The rising number of malicious web activities and growing sophistication of new web application attacks have proved that the basic defense offered by a traditional WAF solution is no longer able to pro...

27 Nov 2020  |  Global  |  Frost Radar

Frost Radar™: Global Electric Vehicle Charging Infrastructure Market, 2020

A Benchmarking System to Spark Companies to Action—Innovation That Fuels New Deal Flow and Growth Pipelines

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Key Issues Addressed

Many surveys conducted across the globe indicate one common issue tied to electric vehicles (EVs): drivers fear not finding a suitable charging station when needed. Globally, increasing demand for EVs has created significant need for more charging points. About 7.3 million chargers are active across the world (as of 2019), of which, nearly 6.5 mill...

06 May 2022  |  Latin America  |  Frost Radar

Frost Radar™: Unified Communications as a Service Market in Latin America and the Caribbean, 2022

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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The Unified Communications as a Service (UCaaS) market exhibited strong growth in 2021, driven by the rise of hybrid and remote work environments and the need of organizations in Latin America and the Caribbean (CALA) to support remote communications and collaboration among their employees. Solid economic GDP growth across the region contributed to...

Businesses want collaborative customer relationship management (CRM) software that unifies all resources related to a particular deal and customer, eliminating siloes between different customer-facing teams and departments. Most CRM vendors already offer solutions with collaboration features that can integrate with contact center applications, but ...

The customer experience (CX) outsourcing services landscape is expected to sustain a strong growth trajectory during the next 5 years. Two drivers will fuel this momentum: increasing acceptance of CX as a formidable competitive differentiation strategy and compelling incentives for companies to outsource their CX operations. Improving CX ranked ...