Search results for: 'document api compliance automation'

This Radar examines the North American CXM landscape. It includes outsourcing services alone, excluding operations performed in-house and in shared service centers. Furthermore, it encompasses revenue associated with customer interactions that originate in the United States or Canada, regardless of the fulfillment model. This includes onshore, near...

The Security Service Edge (SSE) market is growing, one might say, violently. Two mad rushes drive that growth: large enterprises pursuing secure cloud transformation to move from legacy hardware to a cloud Zero Trust Architecture (ZTA), and medium enterprises upgrading from simple antivirus solutions to full-fledged cloud-delivered cybersecurity (t...

Demand for unified communications as a service (UCaaS) continues to rise globally with the proliferation of cloud communications among mainstream enterprises. Asia-Pacific is primed for robust cloud communications growth as more businesses transition toward cloud solutions to boost their digital agility, reduce costs, and improve efficiency. UCaaS ...

The story for 2024 is artificial intelligence (AI). Businesses across industries are scrambling to determine how they can leverage AI, particularly generative AI (GenAI), to meet their business goals. Public cloud providers are at the forefront of the effort to accelerate AI adoption among customers by developing foundational models and user-friend...

The multilayered architecture of cloud-native applications, involving containers, microservices, and underlying infrastructure, complicates threat detection and incident response. Attacks can move across these layers, starting at the application level, exploiting API or unknown vulnerabilities, and moving laterally through the container layer to th...

Utilities are entering a phase of selective, use-case-driven investment in meter data management (MDM), where funding is tied to measurable operational and commercial outcomes rather than platform modernization alone. The most consistent priorities in which utilities are willing to invest include interval and complex billing/settlement, outage data...

Data strings from vehicles, machines, products, and facilities are generated to alert users of asset operating conditions. Data is created to notify users of asset location and condition and if something is about to go wrong. This data is churned out constantly, and organizations that acknowledge and find ways to monetize it can become market lea...

The supply chain across industries is becoming more complex, and real-time freight visibility is the most sought factor among the logistics and transportation stakeholders for long-term competitiveness. For shippers and logistics fulfilment service providers, supply chain disruptions significantly affect the top and bottom lines. The impact of mali...

Droughts, heat waves, and inadequate rainfall have caused water stress worldwide. This has led governments and utility companies to regulate water supply for industries and domestic needs to improve water availability. As such, end customers are transitioning from conventional, centralized W&WWT systems to sustainable, decentralized solutions to di...