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The customer experience (CX) industry is being reshaped by changing operational models and technological innovations. On-premises legacy contact center systems and solutions cannot keep up with evolving customer needs and advances in technology. Customers in the digital era expect highly personalized and continued customer service across their pref...

With the increasing sophistication and occurrences of security threats across both cyber and physical ecosystems, businesses must adopt more advanced systems and feature-rich platforms to enhance their security posture. Digital intelligence solutions have emerged as a central component of a converged, intelligence-driven security operation. This an...

Building information modeling (BIM) and digital twins in the built environment continue to evolve significantly in functionalities and capabilities with the increased adoption and awareness, given the growing number of large enterprises and public sector projects. The BIM and digital twin industry is in a critical growth phase, making giant lea...

Strategic imperatives are concepts that companies embrace to overcome internal and external challenges, such as economic disruptions that make it difficult to prepare a company for the future. Frost & Sullivan has identified 8 strategic imperatives, as follows: 1. Innovative Business Models 2. Customer Value Chain Compression 3. Transformative Meg...

19 May 2025  |  Global  |  Market Research

Stationary Batteries Industry, Global, 2025–2035

Energy Storage and Critical Power Requirements Drive Battery Usage

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Governments and companies are investing heavily in renewable energy, especially solar pv and wind, to reduce carbon emissions and fossil fuel dependency. The intermittent nature of renewables requires investment in complimentary grid support solutions. Battery energy storage solutions can provide stability to grids and revenue opportunities for own...

The global 5G network infrastructure market is significant, measuring in the tens of billions of dollars annually. In the past, the market for cellular network infrastructure had one primary customer type: communications service providers (CSPs). Today, CSPs still make up the largest portion of the market, but enterprises in many different vertical...

With rapid advancements in connected technologies, particularly AI, the fleet management industry is undergoing a transformation. This year’s research delivers a comprehensive overview of the current market environment, emerging trends, and growth opportunities.AI is primed to dominate fleet management technologies in North America in 2025. The int...

Voice of the customer (VoC) refers to user feedback (direct, indirect, or inferred) about a business’s products and services. Capturing and analyzing feedback is known as VoC analysis. VoC analysis enables businesses to gain a deeper understanding of customer preferences and expectations. The insights produced by VoC tools help companies to make de...

This Frost & Sullivan analysis presents the findings of a comprehensive survey conducted to understand consumer behavior in the procurement and usage of light-duty commercial vehicles (LCVs) in India. With the Indian logistics and transportation sector undergoing rapid transformation, LCVs play a critical role in last-mile connectivity, intra-city ...