Search results for: 'learning and developement'

In the rapidly changing automotive landscape, disruptive technologies are paving the way for a multitude of customer conveniences, with usage-based insurance (UBI) emerging as a standout example. This innovative business model is revolutionizing how insurance companies, original equipment manufacturers (OEMs), and leasing and rental fleets collect ...

Digital transformation is entering an era of unprecedented change for businesses. Seamless, intelligent, and ubiquitous interactivity is a key IT investment theme for companies across all verticals that want to make a big impact on the future of their organization. This study is derived from a survey of IT decision makers in Brazil across multiple ...

The 18th Annual Customer Contact East: A Frost & Sullivan Executive MindXchange in sunny Fort Lauderdale was packed with innovative, collaborative, and analytical in sunny Fort Lauderdale was packed with innovative, collaborative, and analytical executives. Enthusiasm levels were high, and participants dove into each of the sessions with great ene...

The Hong Kong contact center applications market generated revenue growth of 4.7%, with market revenue of $16.5 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...

The mobility industry is witnessing widespread change. Over the last decade or so, existing solutions and archaic models within the automotive industry have been confronted by auto-tech solutions and new business models that are set to transform the way people commute from point A to point B. Recent trends in artificial intelligence, machine learni...

As part of Frost & Sullivan’s ongoing research on Cybersecurity, we conducted a deep-dive into the Global DDoS Mitigation market. Distributed Denial of Service (DDoS), among the most common hacker attacks, overwhelms network hosts with invalid requests from 'distributed’ sources, leading to legitimate requests being lost or ignored in the ensuing m...

This study forecasts the future of the electric motor industry as it embraces new business models and innovations brought in by the Industrial Internet of Things (IIoT) and digital transformation across the value chain. Shifting customer preferences and socioeconomic volatility, the impact of the global pandemic on the supply chain, and political t...

In a customer survey of 1,210 IT and telecom decision-makers around the world and across verticals (with 58% of respondents in a senior management position), improving customer experience is ranked as the top business objective in 2022, followed closely by improving brand equity. Companies recognize that maintaining brand loyalty becomes increasing...

This market research published by Frost & Sullivan analyzes the global elemental analytical instrumentation market from 2015 to 2025, and the base year is 2018. At the start, the study provides key findings and CEO perspectives to highlight some important findings of the research service. This study paints a picture of the overall market in terms o...