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This study covers the state of the North American contact center systems market. Market segments include inbound contact routing systems, IVR/voice portal systems, outbound dialer systems, quality monitoring systems, workforce management software, and contact center analytics. The study discusses the drivers and the restraints for growth, as well a...

The explosion of mobile devices has drastically changed how end users are accessing data and communicating today while quickly becoming alternative vectors for spreading malware or other malicious threats. This research service covers the global mobile endpoint security products market. It examines drivers and restraints for growth, pricing, distri...

This research service covers the global market for EFT POS terminals. Detailed market trend analysis including drivers, and restraints are provided for each geographic region, i.e. North America, Latin America, EMEA and Asia Pacific. Expansive unit shipment and revenue forecasts analysis are presented for each of these geographic segments for total...

This research service deals with the world market for EFT POS terminals. Detailed market trend analysis including drivers, and restraints are provided for each geographic region, i.e. North America, Latin America, EMEA and Asia Pacific. Expansive unit shipment and revenue forecasts analysis are presented for each of these geographic segments for to...

This research service deals with the world market for EFT POS terminals. Detailed market trend analysis including drivers, and restraints are provided for each geographic region, i.e. North America, Latin America, EMEA and Asia Pacific. Expansive unit shipment and revenue forecasts analysis are presented for each of these geographic segments for to...

This update focuses on recent developments in the Asia Pacific market for VoIP gateways. Coverage is similar to that of our quarterly world updates. Total shipments of VoIP gateway ports for the year 2000 are reported as well as revenues for the region. Forecasts are presented for the period 2000-2006, both overall and for the Carrier and Enterpris...

As part of Frost & Sullivan's Market Service coverage of global VoIP Equipment markets, this deliverable provides a quarterly update on current shipment levels and key trends. Primary focus is global VOIP gateway port shipments for the quarter, segmented by region and end user market segments. Coverage also includes analysis and a forecast for IP p...

This strategic analysis is part of Frost & Sullivans continued coverage of the North American enterprise voice and unified messaging marketplace. This research specifically focuses on customer premise equipment (CPE) unified messaging and voice messaging solutions. Within this analysis, Frost & Sullivan has identified challenges, drivers and restr...

This report provides an analysis of the market for the North American managed security services market. These network security services include some degree of proactive monitoring of the customers security environment, and may encompass protection against denial of service attacks, email viruses/worms, spam, and other various cyber maladies. This ...