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03 Dec 2021  |  North America  |  Frost Radar
Frost Radar™: North American UCaaS Market
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The global COVID-19 pandemic has accelerated decades-long trends including the move to remote and hybrid work, the rise of virtual organizations and the adoption of digital business models whereby all or most customer interactions take place over digital channels. The recent crisis has also elevated businesses’ awareness of the need for more robust...
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22 Mar 2019  |  North America  |  Market Research
Growth Opportunities in the US Remote Patient Monitoring Market, Forecast to 2023
The Technology Can Improve Patient Outcomes, Reduce Readmissions, and Lower Costs
Remote patient monitoring (RPM) is gaining momentum as a variety of factors create a significant need for the value propositions that RPM promises. The report states that the overall RPM market is expected to increase at a compound annual growth rate of 19.8% from 2017 to 2023. RPM refers to the use of telecommunications technology to enable pat...
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17 Sep 2024  |  Global  |  Customer Research
Evolving Business Models Drive Industry Transformation and New Growth Opportunities in Programmable Communications
AI-Powered Innovation Creates Differentiation and Boosts Value Propositions
API-based solutions often represent a significant departure from how businesses have become accustomed to purchasing and deploying communications. Their value lies in providing a powerful toolset to make business communications applications richer and more tightly integrated within business workflows. For example, an organization may choose to allo...
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31 Aug 2020  |  North America  |  Market Research
Contact Center Buyers Guide, North America, 2020
Business Agility, Flexibility, and Innovation Present Growth Opportunities in Changing Times
New analysis from Frost & Sullivan's Digital Transformation program presents some of the customer experience trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience. The study focuses on those growth insights that are the most relevant for 2020-2023 in North America, and highlights the tre...
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06 Jan 2021  |  Europe  |  Market Research
Technological Transformation Enabling the Future of London Smart City
Future Growth Potential Through Connected, Autonomous, Shared, and Electric (C.A.S.E.) Strategy Driving Growth Opportunities
Rapid urbanization, private vehicle density, outdated infrastructure, and transportation-related emissions are increasingly stressing the urban mobility ecosystem. Cities globally are responding to these changes by developing a more sustainable, seamless, and integrated transportation system. Additionally, cities are focusing on building the necess...
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31 Mar 2021  |  Global  |  Frost Radar
Frost Radar™: Global Calibration and Repair Services Market, 2021
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
The global calibration and repair services market is anticipated to reach $3,996.9 million by 2024, driven by customers increasing concern about quality, greater adoption of these services in the aerospace and defense and life sciences industries, and tightening regulations imposed by authorities across the world. The instruments used require dilig...
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09 Apr 2021  |  Latin America  |  Market Research
The Hybrid Work Environment Propels UCaaS and Cloud Meeting Services in Latin America and the Caribbean
The Pandemic Fosters Innovations and Opens Massive Growth Opportunities
2020 was a disruptive year for the entire world and for the unified communications-as-a-service (UCaaS) and cloud meetings landscape in Latin America and the Caribbean. While these markets were negatively impacted by a tremendous economic downturn along with the loss of millions of jobs (potential users), the demand for remote enterprise communicat...
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05 Jul 2021  |  Latin America  |  Market Research
Growth Opportunities for Communications, Collaboration, and Contact Center Technologies in the Government Sector
Enabling Key Government Workflows with Pre-packaged and Programmable Communications Solutions to Enhance Citizen and Staff Journeys
Frost & Sullivan has identified the government vertical as ripe for digital transformation and the adoption of modern communications and collaboration technologies to improve operational efficiencies and enhance citizen experiences. The COVID-19 pandemic, and the social distancing norms it necessitated, has impacted all public services, revealing ...
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09 Jul 2021  |  Asia Pacific  |  Market Research
New Zealand Facilities Management Growth Opportunities
Technology Strategy and Use of Sophisticated Service Solutions are the Keys to Service Expansion and Improved Customer Experience
The New Zealand (NZ) facilities management (FM) market is seeing relatively stable growth, despite the pandemic-induced disruption in 2020. The high awareness of FM services and active participation of end users, coupled with the growing awareness of energy efficiency and the existing building stock in the country, has been responsible for the stab...
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21 Jun 2019  |  Asia Pacific  |  Market Research
Chinese In-vitro Diagnostics Market Insight, Forecast to 2023
The China Manufacturing 2025 Program for Promoting Local R&D Investments and Increasing Demand from Tier I and II Hospitals Set to Transform the Industry Landscape
The In-vitro Diagnostics (IVD) market in China shows strong growth potential in several segments. Market growth is set to be driven by the growing volume of tests, rather than the higher price of testing solutions in traditional segments and the popularization of advanced testing technology in emerging segments. In the context of the reform in publ...
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