New Zealand Facilities Management Growth Opportunities

New Zealand Facilities Management Growth Opportunities

Technology Strategy and Use of Sophisticated Service Solutions are the Keys to Service Expansion and Improved Customer Experience

RELEASE DATE
09-Jul-2021
REGION
Asia Pacific
Research Code: PBFE-01-00-00-00
SKU: EN01256-AP-MT_25576
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Description

The New Zealand (NZ) facilities management (FM) market is seeing relatively stable growth, despite the pandemic-induced disruption in 2020. The high awareness of FM services and active participation of end users, coupled with the growing awareness of energy efficiency and the existing building stock in the country, has been responsible for the stable FM demand in the country.

However, market development is strained by a lack of scale in certain geographical areas and limitation in funding among end users, challenging FM adoption and delivery. The existing FM practices are skewed towards a conventionally operational rather than strategic approach. This, coupled with the dearth of skilled personnel across the country, hinders the advancement of FM solutions.

The FM market in New Zealand is supported by the relatively stable economic conditions in the country. The large facility base in several end-user sectors, such as retail and government, also translates into significant and steady FM demand. In general, the domestic FM market’s development mirrors that of the Australian FM market, albeit on a slower and smaller scale. Many service providers that have a strong presence in the Australian market choose to explore growth opportunities in the New Zealand market as well. This has resulted in a good mix of local and foreign service providers operating in the domestic FM market in New Zealand. Domestic end users, are, however, less aware of and therefore less likely to adopt new technologies. They are more likely to adopt new technologies when driven to do so by regulatory mandates or guidelines.

This study analyzes the New Zealand FM market, covering the market drivers, restraints, forecasts, trends, and competitive landscape. The study also provides analysis by engagement type, service type, and end-user verticals. It covers a 2018 to 2026 time frame with 2020 being the base year. The stud identifies 5 key growth opportunities for stakeholders in the New Zealand FM market.

Key Issues Addressed

  • Is the market growing? How long will it continue to grow, and at what rate?
  • What are the potential market opportunities and current outsourcing trends?
  • Which are the factors contributing to and deterring market development? How do these factors affect the market?
  • Are the products offered today meeting customer needs, or are additional developments needed?
  • What are the key growth opportunities market participants should pay focus on?

Author: Janice Wung

 

 

Table of Contents

Why Is It Increasingly Difficult to Grow?

The Strategic Imperative 8™

The Impact of the Top Three Strategic Imperatives on Facility Management Industry

Growth Opportunities Fuel the Growth Pipeline Engine™

Scope of Analysis

FM Market Segmentation

FM Market Segmentation (continued)

Investments

Investments (continued)

Employment

Housing Data and Consumer Price Index

Construction

Impact of COVID-19

Key Growth Metrics

Growth Drivers

Growth Restraints

Revenue Forecast

Revenue Forecast Analysis

Market Trend by Penetration of Outsourced FM

Market Trend by Service Type

Revenue Forecast by Industry Vertical

Revenue Forecast Analysis by Industry Vertical

Revenue Forecast Analysis by Industry Vertical (continued)

Revenue Forecast Analysis by Industry Vertical (continued)

Competitive Environment

Revenue Share of Top Participants

SWOT Analysis

SWOT Analysis (continued)

Growth Opportunity 1—Service Scope Expansion for Customers’ Unmet Needs in FM

Growth Opportunity 1—Service Scope Expansion for Customers’ Unmet Needs in FM (continued)

Growth Opportunity 2—Enhance Self-delivery Capabilities for Total Engagement with Customer

Growth Opportunity 2—Enhance Self-delivery Capabilities for Total Engagement with Customer (continued)

Growth Opportunity 3—Environmentally Sustainable Solutions For Alignment with National Direction in Energy Efficiency

Growth Opportunity 3—Environmentally Sustainable Solutions for Alignment with National Direction in Energy Efficiency (continued)

Growth Opportunity 4—Technology-supported Solutions to Capture End-users’ Needs in Sophisticated Building Systems

Growth Opportunity 4—Technology-supported Solutions to Capture End-users’ Needs in Sophisticated Building Systems (continued)

Growth Opportunity 5—Shift to Outcome-based Contracts for Efficiency in Cost and Service Delivery

Growth Opportunity 5—Shift to Outcome-based Contracts for Efficiency in Cost and Service Delivery (continued)

List of Exhibits

List of Exhibits (continued)

Legal Disclaimer

The New Zealand (NZ) facilities management (FM) market is seeing relatively stable growth, despite the pandemic-induced disruption in 2020. The high awareness of FM services and active participation of end users, coupled with the growing awareness of energy efficiency and the existing building stock in the country, has been responsible for the stable FM demand in the country. However, market development is strained by a lack of scale in certain geographical areas and limitation in funding among end users, challenging FM adoption and delivery. The existing FM practices are skewed towards a conventionally operational rather than strategic approach. This, coupled with the dearth of skilled personnel across the country, hinders the advancement of FM solutions. The FM market in New Zealand is supported by the relatively stable economic conditions in the country. The large facility base in several end-user sectors, such as retail and government, also translates into significant and steady FM demand. In general, the domestic FM market’s development mirrors that of the Australian FM market, albeit on a slower and smaller scale. Many service providers that have a strong presence in the Australian market choose to explore growth opportunities in the New Zealand market as well. This has resulted in a good mix of local and foreign service providers operating in the domestic FM market in New Zealand. Domestic end users, are, however, less aware of and therefore less likely to adopt new technologies. They are more likely to adopt new technologies when driven to do so by regulatory mandates or guidelines. This study analyzes the New Zealand FM market, covering the market drivers, restraints, forecasts, trends, and competitive landscape. The study also provides analysis by engagement type, service type, and end-user verticals. It covers a 2018 to 2026 time frame with 2020 being the base year. The stud identifies 5 key growth opportunities for stakeholders in the New Zealand FM market.--BEGIN PROMO--

Key Issues Addressed

  • Is the market growing How long will it continue to grow, and at what rate
  • What are the potential market opportunities and current outsourcing trends
  • Which are the factors contributing to and deterring market development How do these factors affect the market
  • Are the products offered today meeting customer needs, or are additional developments needed
  • What are the key growth opportunities market participants should pay focus on

Author: Janice Wung

 

 

More Information
No Index No
Podcast No
Predecessor Not applicable
Author Janice Wung
Industries Environment
WIP Number PBFE-01-00-00-00
Is Prebook No
GPS Codes 9343-A4