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This is a companion piece to Frost & Sullivan’s 2019 Contact Center Buyers Guide (K234-76, August 2019), which examines the core areas and suppliers in the North American cloud/hosted contact center market. Core areas include systems and cloud-based solutions for inbound contact routing/automatic call distribution (ICR/ACD), outbound dialing, inte...

The global commercial airline revenue management market is mature, registering about $773.9 million in 2021. Frost & Sullivan expects the market to reach $1.0 billion in 2032, moving at a compound annual growth rate (CAGR) of 2.6%. As airlines are adopting digitalization across all operational areas, vendors are upgrading their revenue manageme...

04 Nov 2022  |  Global  |  Market Research

3D Printing Materials Growth Opportunities

Re-engineering of Current Technologies to Enhance Growth Potential

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This study updates the previous report on 3D printing materials that Frost & Sullivan published in July 2021. Things have moved on a great deal in the industry in the intervening time. Many of these developments were predicted in the 2021 report, but other changes were not foreseen. For that reason, the forecast for market growth has also been slig...

26 Sep 2018  |  Global  |  Market Research

Global Bottled Water Hydration Market, Forecast to 2024

Rising Health Awareness and Environmental Sustainability on a Winning Streak to Quench the Hydration needs of the Consumers

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The demand for bottled water has grown over the last decade due to the rising health awareness among consumers and the adoption of new packaging technologies. The latest trend in the market is bottled water with added minerals and vitamins, which are rapidly becoming an alternative to traditional soft drinks. The total global bottled water hydratio...

26 Feb 2019  |  Global  |  Market Research

Impact of Blockchain on the Global Automotive Aftermarket, Forecast to 2025

Parts Authentication Through Digital Twining to Substantially Decrease Seepage of Counterfeit Products in the Supply Chain

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Key Issues Addressed

The increasing use of blockchain technology will go hand-in-hand with growing advances in the automotive industry, especially through digitization and automation. Key trends such as parts authentication, asset tracking, modern logistics systems, and proliferation of financial technology (fintech) influencing the automotive industry are expected to ...

The automotive industry has evolved significantly over the past decade. Digital technology, change in customer sentiment and economic health have played a vital role in this evolution. OEMs and other key industry players are taking note of this evolution and investing heavily in non-commercial business practices of manufacturing vehicles. Alternati...

The Asia-Pacific contact center applications market grew by 6.9% in 2022 and is projected to grow at a compound annual growth rate (CAGR) of 4.4% from $881.9 million in 2022 to $1,193.5 million in 2029, driven by cloud migration, system upgrades, and increased investments in advanced applications, such as analytics and workforce management. Vietnam...

Dental practice management software (DPMS) solutions are digital tools used by dentists and related health professionals to oversee their day-to-day clinic operations. These solutions are designed to streamline core operations such as appointments, scheduling, and billing and help dentists focus more on patient care. Many dental clinics devote cons...

Warehousing accounts for 18% of the $12 trillion globally spent on logistics. Warehousing refers to the temporary storage of goods before they are distributed to the end user in the supply chain. The industry has evolved over the years from providing only storing goods to offering other value-added services such as picking and packing, sub-assembly...