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This research study looks at market trends, drivers, and restraints for the North American contact center outsourcing market. Contact center services provided by outsourcers include customer service, tech support/help-desk, sales, collections, and other BPO services. This study provides market size, revenue forecasts and breakdown of the market by ...

This study covers the state of the North American Managed Security Service Provider market. It examines drivers and restraints for growth, pricing, distribution, demand, and geographical trends. Additionally, there is an in-depth analysis of the competitive situation, including vendors' market shares, along with detailed profiles of the key vendors...

This research service covers the Global managed security service providers (MSSPs) market. It examines drivers and restraints for growth, pricing, distribution, demand, and geographical trends. Additionally, the study contains an in-depth analysis of the competitive situation, including vendors' market shares and profiles of the key vendors in the ...

This study covers the state of the North American contact center systems market. Market segments include inbound contact routing systems, IVR/voice portal systems, outbound dialer systems, quality monitoring systems, workforce management software, and contact center analytics. The study discusses the drivers and the restraints for growth, as well a...

The explosion of mobile devices has drastically changed how end users are accessing data and communicating today while quickly becoming alternative vectors for spreading malware or other malicious threats. This research service covers the global mobile endpoint security products market. It examines drivers and restraints for growth, pricing, distri...

This research service covers the global market for EFT POS terminals. Detailed market trend analysis including drivers, and restraints are provided for each geographic region, i.e. North America, Latin America, EMEA and Asia Pacific. Expansive unit shipment and revenue forecasts analysis are presented for each of these geographic segments for total...

This research service deals with the world market for EFT POS terminals. Detailed market trend analysis including drivers, and restraints are provided for each geographic region, i.e. North America, Latin America, EMEA and Asia Pacific. Expansive unit shipment and revenue forecasts analysis are presented for each of these geographic segments for to...

This research service deals with the world market for EFT POS terminals. Detailed market trend analysis including drivers, and restraints are provided for each geographic region, i.e. North America, Latin America, EMEA and Asia Pacific. Expansive unit shipment and revenue forecasts analysis are presented for each of these geographic segments for to...

This update focuses on recent developments in the Asia Pacific market for VoIP gateways. Coverage is similar to that of our quarterly world updates. Total shipments of VoIP gateway ports for the year 2000 are reported as well as revenues for the region. Forecasts are presented for the period 2000-2006, both overall and for the Carrier and Enterpris...