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09 May 2018  |  Asia Pacific  |  Market Research
Philippine Contact Center Applications Market, Forecast to 2023
Fast-paced Adoption was Observed Among Outsourcers Offering Services to Global Organizations
The Philippine contact center applications market is estimated to be worth $20.8 million, a moderate growth of 0.9% in 2016 following adecline of 5.1% in 2015. The market is forecast to see a CAGR of 5.1% from 2016 to 2023. This study is part of the Asia-Pacific research service for the contact center applications market, which covers 14 countries...
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09 May 2018  |  Asia Pacific  |  Market Research
Singaporean Contact Center Applications Market, Forecast to 2023
Adoption of WFM and Analytics Applications Will Bring Growth
The Singaporean contact center applications market size is estimated to shrink from $16.3 million in 2016 to $16.2 million by 2023, at a Compound Annual Growth Rate (CAGR) of 0.1%. This study is part of the Asia-Pacific research service for the contact center applications market, which covers 14 countries (Australia, China, Hong Kong, India, Indon...
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09 May 2018  |  Asia Pacific  |  Market Research
Thai Contact Center Applications Market, Forecast to 2023
Uptake of Omnichannel Customer Interaction has Increased
The Thai contact center applications market size is estimated to grow from $16.4 million in 2016 to $27.1 million by 2023, at a Compound Annual Growth Rate (CAGR) of 7.4%. The research service is part of the Asia-Pacific market tracker for the contact center applications market, which covers 14 countries (Australia, China, Hong Kong, India, Indone...
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02 Mar 2023  |  North America  |  Customer Research
Navigating Digital Transformation in Contact Centers—A Customer Perspective, Global, 2023 to 2024
Employee Engagement is the Top Corporate Objective
Frost & Sullivan's annual survey of contact center solution decision-makers revealed that employee engagement is a top priority for contact center organizations in 2023. Organizations with more employee engagement initiatives benefit from higher employee satisfaction (eNPS) levels and lower attrition. Those with more solutions that support employee...
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03 Mar 2022  |  Global  |  Market Outlook
Global Semiconductor Devices Outlook, 2022
The Convergence of 5G, IoT, and AI/ML and Advancements in Mobility (led by EVs and AVs) will Lead to Accelerated Demand for Semiconductor Devices Across all Process Nodes
The global semiconductors industry registered growth in 2020 after declining by 12.0% in 2019. Growth in 2020 was attributed to the increasing sales of notebooks, tablets, and datacenter (DC) products. In 2021 (and beyond), growth will be driven by the technology convergence of connectivity and AI/ML, which will be the core of product developmen...
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24 May 2017  |  North America  |  Market Research
The Emerging Business-to-consumer Medical Device Market
Economists and healthcare academics have stated for years that the normal market dynamics for supply and demand curves do not apply for the consumption of healthcare. In other words, the price goes up as demand increases, attracting new suppliers that increase the supply, which brings the price back to normal because healthcare in the United States...
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19 Apr 2023  |  Global  |  Market Research
Global Network Performance Monitoring Solution and Application Performance Monitoring Solution Growth Opportunities
Increasing Network Complexity and Accelerating Digital Transformation will Ensure Future Growth Potential
This analytics covers solutions that facilitate network performance monitoring and application performance management; these solutions are critical to making efficient utilization of physical servers and network components and to ensuring complete digital transformation. As workloads on both applications and networks increase, data center dynamics ...
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09 May 2018  |  Asia Pacific  |  Market Research
Hong Kong Contact Center Applications Market, Forecast to 2023
The Local Business Environment was Favorable to Market Development
The Hong Kong contact center applications market grew by 5.7%, reporting market revenue of $14.08 million in 2016. The market is forecast to grow at a CAGR of 2.2% from 2016 to 2023. This study is part of the Asia-Pacific research service for the contact center applications market which covers 14 countries (Australia, China, Hong Kong, India, Indon...
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09 May 2018  |  Asia Pacific  |  Market Research
South Korean Contact Center Applications Market, Forecast to 2023
Competition has Intensified
The South Korean contact center applications market size is estimated to grow from $66.0 million in 2016 to $74.9 million by 2023, at a Compound Annual Growth Rate (CAGR) of 1.8%. This study is part of the Asia-Pacific research service for the contact center applications market which covers 14 countries (Australia, China, Hong Kong, India, Indones...
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11 Mar 2022  |  Asia Pacific  |  Frost Radar
Frost Radar™: Asia-Pacific Cloud Contact Center Services, 2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The year 2021 was pivotal for contact centers. Organizations grappled with the continual challenges brought on by the COVID-19 pandemic while working to meet customer demand for efficient service and an improved customer experience (CX). The contact center and CX landscape was severely affected by the disruptions caused by the pandemic, which accel...
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Special Price $3,712.50 save 25 %