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This report analyzes CRM from the contact center perspective. CRM front-end and CTI software are traditional contact center technologies. A discussion on analytics was added since it impacts CRM strategies deployed at the enterprise level.

19 Oct 2021  |  Global  |  Market Research

Global Data Monetization Platform Growth Opportunities

AI and Digital Advertising Emerging as Critical Elements for Telcos to Create Differentiation

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This Frost & Sullivan research examines the importance of data monetization to drive growth opportunities across various industry verticals. The report identifies 4 channels—data bartering, data brokering, insights bartering, and business intelligence—to provide a clear understanding of the business processes and evolution of data across the value ...

In this study, Frost & Sullivan focuses on leading carrier companies that provide managed network services (MNS) globally. Carrier MNS providers are primarily analyzed on their ability to offer MNS globally, based on their network footprint and the range of network services they provide and manage, including network access services (dedicated inter...

In this study, Frost & Sullivan focuses on leading global carriers that provide managed network services (MNS). Carrier MNS providers are primarily analyzed on their ability to offer MNS globally, based on their network footprint and the range of network services they provide and manage, including network access services (dedicated internet access,...

In the last decade, nanomedicine and nanotechnology have helped unlock revolutionary therapeutic potential that has positively impacted healthcare. Among the different nanotechnology-based innovations, lipid-based nanoparticles such as liposomes and lipid nanoparticles (LNPs) show great promise across multiple therapies. Although the Food and Drug ...

27 Feb 2020  |  South Asia, Middle East & North Africa  |  Market Outlook

GCC Metal Industry Outlook, 2020

Non-oil Economic Diversification Policies, Localization Drives, and Growing Consumerism will Boost Growth in the Ferrous and Non-ferrous Industries in 2020

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The year 2020 is anticipated to be a step forward for the Gulf Cooperation Council (GCC) region's effort towards non-oil diversification and manufacturing sector growth. The nascence of the metal downstream industry has led to import dependency in the GCC. Government initiatives towards the development of the downstream metal industry have resu...

17 Feb 2025  |  Global  |  Technology Research

Emerging Technologies for Salt and Fat Reduction in Food and Beverage Products, Forecast to 2029

Increased Focus on Health and Wellness Promoting the Implementation of Salt and Fat Reduction Technologies

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Cardiovascular disease, obesity, and other lifestyle diseases are either caused or aggravated by consumption of highly processed food products with large quantities of added salt and fat ingredients that are added to improve flavor and extend shelf life. More and more consumers are demanding reductions in salt and fat content, food and safety orga...

The in-vehicle entertainment industry is going through a dynamic shift. Audio entertainment in the passenger vehicle is no longer limited to music playback through multiple sources. The rise of ADAS/AD and SDVs have made audio a critical part of the passenger vehicle. Audio developers must now cater to ADAS/AD safety alerts, chimes, entertainment, ...

This Frost & Sullivan market insight presents an analysis of the fast-growing US digital advertising market. Specifically, this insight outlines the key trends in the US digital advertising market and presents an overview of the key capabilities required to deliver comprehensive and unified cross-channel advertising solutions. Throughout this insig...