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20 Dec 2022  |  Europe  |  Frost Radar
Frost Radar™: European Aftermarket Parts Distributors, 2022
A Benchmarking System to Spark Companies to Action ‒ Innovation That Fuels New Deal Flow and Growth Pipelines
The European aftermarket distribution ecosystem is a multi-billion euro industry, with distributors grouped into uneven clusters based on their size (revenue and network) and the operating structures of their respective buying groups. Frost & Sullivan independently plotted the top 10 European distributors in this Frost Radar™ analysis. In 2019, sel...
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23 Dec 2022  |  Asia Pacific  |  Frost Radar
Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services, 2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Organizations across the board realize the significance of delivering excellent customer service as a competitive differentiator. Customer experience (CX) outsourcing services play an increasingly vital role in building a robust end-to-end customer journey as customer-centricity takes center stage. Providing contextual, proactive, seamless, and per...
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12 Jan 2023  |  Global  |  Frost Radar
Frost Radar™: Global SD-WAN Vendor Market, 2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The global SD-WAN vendor market is large and growing, with market revenue expected to exceed $3.61 billion in 2022 at year-over-year growth of 48.3%. The market is forecast to grow at a compound annual growth rate of 25.8% from 2022 to 2027. Growth will be mainly driven by accelerated digital transformation, more complex network environments, and m...
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20 Jan 2023  |  Global  |  Frost Radar
Frost Radar™: Customer Relationship Management Software, 2023
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Businesses want collaborative customer relationship management (CRM) software that unifies all resources related to a particular deal and customer, eliminating siloes between different customer-facing teams and departments. Most CRM vendors already offer solutions with collaboration features that can integrate with contact center applications, but ...
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25 Jan 2023  |  Global  |  Frost Radar
Frost Radar™: Buy Now—Pay Later, 2023
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Buy now, pay later (BNPL), also referred to as point of sale (PoS) installment loans, is a short-term financing option that enables consumers to spread out payments for purchases over a period of time. The increase in eCommerce activity during the COVID-19 pandemic brought along with it a strong interest in alternative spending options. BNPL, a sub...
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10 Feb 2023  |  North America  |  Frost Radar
Frost Radar™: Military Intelligence Analytics, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
In the big data era, the need for artificial intelligence (AI) tools and applications for intelligence uses has increased dramatically as armed forces and intelligence agencies focus on consolidated solutions to collect, process, and analyze data from seemingly endless sources. Miliary intelligence (MILINT) analytics is crucial for battlefield effi...
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08 Feb 2023  |  North America  |  Frost Radar
Frost Radar™: Americas Managed and Professional Security Services, 2023
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
In a constantly growing field of more than 120 industry participants across North America and Latin America, Frost & Sullivan independently plotted 12 of the top companies in this Frost Radar™ analysis. The market is populated by three types of companies. Professional service firms leverage their consulting pedigree to provide top-tier consulti...
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08 Mar 2023  |  Global  |  Frost Radar
Frost Radar™: Electrolyzers, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Concerns about climate change and carbon emissions have put enormous pressure on nations to reduce emissions and move toward carbon neutrality. Decarbonization of industry, transport, heating, and energy has become imperative, and stakeholders must act now to reach climate targets and prevent further damage to the environment. The global electro...
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06 Apr 2023  |  Asia Pacific  |  Frost Radar
Frost Radar™: Cloud Contact Center Services in Asia-Pacific, 2023
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The APAC cloud contact center solutions market is in the growth stage and generated revenue of $423.1 million in 2022, recording 19.4% growth year over year from 2021. Frost & Sullivan projects that the market will expand at a 12.8% compound annual growth rate to reach $771.1 million by 2027. Large enterprise clients in mature markets, includin...
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27 Apr 2023  |  Europe  |  Frost Radar
Frost Radar™: European Cloud Contact Center Market, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
In a field of more than 100 industry participants in Europe, Frost & Sullivan independently plotted the top 20 cloud contact center companies across two key indices of growth and innovation.
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