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The contact center industry benefitted greatly from COVID-19 pandemic market dynamics, which shifted millions of agents to work-at-home (WAH) models and accelerated cloud contact center-as-a-service (CCaaS) adoption. In 2021 and 2022, investments soared, and 2023 is the aftermath of that shift. Greater macroeconomic factors loom large over this...

Frost & Sullivan conducts an annual survey of IT and business decision-makers regarding their views of technologies including immersive services, the metaverse, the internet of things, artificial intelligence, and the cloud. This report leverages information collected in the 2025 IT survey to analyze perceptions and use of immersive technologies an...

This Frost & Sullivan market insight presents an analysis of the fast-growing US digital advertising market. Specifically, this insight outlines the key trends in the US digital advertising market and presents an overview of the key capabilities required to deliver comprehensive and unified cross-channel advertising solutions. Throughout this insig...

The North American commercial vehicle telematics market is moving from basic vehicle tracking and compliance to broader digital fleet management, creating a more competitive but also more diverse growth environment. Traditional telematics functions, such as GPS tracking, remain important, particularly among regulated commercial fleets, but they are...

The global Alternating Current (AC programmable power supplies and DC electronic loads market is mature but continues to exhibit consistent and continuous demand. Industry test equipment vendors specialize in robust test solutions and systems. The sector is characterized by intense competition and limited product differentiation. This research anal...

10 Feb 2020  |  North America  |  Market Research

United States Pay TV Subscriber Churn Analysis, Forecast to 2024

Intensely Competitive Environment and a Proliferation of OTT Alternatives Leading to Subscriber Losses

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This study is part of the Frost & Sullivan Digital Media research, with a base year of 2018 and a focus on pay TV market dynamics in the United States. Pay television is a video viewing service where content from multiple broadcasters, production houses and TV channels are transmitted through cable, satellite and/or ADSL/VDSL/fiber. Consumers pay a...

The SynBio field has evolved well over the past two decades, with significant technology disruptions leading to new opportunities and remarkable growth potential. Advances in SynBio technologies have transformed drug discovery and therapeutics development, accelerating the identification of novel drug targets and high-throughput compound screening ...

This edition of the Life Science, Health & Wellness Technology Opportunity Engine (TOE) highlights recent advances in biological therapies such as RNA therapies, biosimilars, gene therapies and cell therapies for the management of diseases such as cancer, neurodegenerative disorders and rare diseases. The research also provides technological insigh...

The global medical imaging equipment and informatics industry is undergoing a structural transformation, driven by rising demand for diagnostic procedures, increasing prevalence of chronic diseases, and growing imaging volumes across care settings. The shift toward value-based care, coupled with the expansion of precision medicine, is accelerating ...