Search results for: 'fare digitization'

The year 2021 was pivotal for contact centers. Organizations grappled with the continual challenges brought on by the COVID-19 pandemic while working to meet customer demand for efficient service and an improved customer experience (CX). The contact center and CX landscape was severely affected by the disruptions caused by the pandemic, which accel...

The global industrial automation market is set for a paradigm shift as end-user industries step up their investments to concentrate on expanding plant capacity with modular equipment and digital technologies. With a focus on digital transformation, there is an equal emphasis on improving reliability and efficiency of assets on site. Companies are i...

Frost & Sullivan defines video nonlinear editing as the process of capturing digitized content onto a storage device and editing it non- linearly. The transition to high-definition (HD) video globally, emerging digital TV markets across various regions, expected growth in the film and media industry in Asia, and the growing avenues of Internet and ...

Insurtech risk assessment and analytics has grown because of the digitization of the insurance industry and the demand for online insurance products and secure data management. Companies in this segment leverage artificial intelligence (AI), machine learning (ML), and big data analytics to provide insurers with more accurate and actionable risk...

18 Feb 2021  |  Europe  |  Customer Research

Communications and Collaboration Investment Priorities

IT/Telecom Buyers’ Perspective

Infographics

×

Key Benefits

This study provides the data collected through an online survey of 1,129 IT and telecom decision makers across customer size segments, industries and world regions. The survey was conducted in November-December 2020. Respondents were qualified as follows: • IT/telecom decision maker in organizations with 10+ employees • Having knowledge on communic...

27 Jan 2020  |  North America  |  Market Research

Global Transport Layer Security (TLS) Certificate Market, Forecast to 2024

Turbulent Market Dynamics Point Certificate Authorities to New Revenue Opportunities and Business Models

Infographics

×

Key Issues Addressed

A Web site is the digital face of any business and, often, the first customer touchpoint. Cyber adversaries impersonate domain names and Web pages of digital brands to trick consumers into revealing their confidential data. As the frequency of such attacks increases, consumers look for ways to validate digital identities of businesses before en...

Logistics industry growth in the Gulf Cooperation Council (GCC) region is catalyzed by the increasing contribution of the non-oil sector to GDP, infrastructure development, growth of free trade zones and industrial parks, and greater regional trade cooperation. Governments in the region undertake policy measures to bolster economic diversification ...

03 Jul 2019  |  Global  |  Market Research

Global Employee Health Management IT Market, Forecast to 2024

Well-Being and Corporate Performance are Top Priorities

Infographics

×

Key Issues Addressed

The purpose of this research service is to present a comprehensive analysis of the global employee health management information technology (EHM IT) market, with respect to how digital health platforms are expected to help employers devise and scale clinical and wellness programs that ensure employee well-being and improve organizational productivi...

The global market for 3D-printed implants is undergoing a transition from early adoption to structured clinical integration, driven by advances in additive manufacturing technologies, biomaterials, and digital surgical workflows. The market is witnessing a shift from standardized implants to patient-specific solutions driven by additive manufacturi...