Search results for: 'learning management systems'

The smart buildings industry is growing rapidly, spurred by technology advancements and the rising need for energy efficiency and sustainability. Building automation systems (BAS) are increasingly integrated with HVAC, lighting, and security systems with centralized platforms to maximize building performance and minimize energy use. This transforma...

17 Mar 2017  |  Asia Pacific  |  Market Research

Australian Facilities Management Market, Forecasts to 2023

Technology-aided Value-added Solutions Prompts FM Market Development

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The Facilities Management (FM) market in Australia has relatively high outsourcing rate due to the number of mature end-user sectors. However, due to its market nature and cost pressure, the split between in-house and outsourced FM is unlikely to change during the forecast period. During the forecast period, the market is expected to be fueled by d...

This study provides an update to a similar study published in 2020. Since 2019, the cost of FM services in Singapore has increased. In 2021, FM vendors anticipate higher inflation rates for all services. Manpower cost is the main reason for price increase in FM services in 2020. For cleaning and security services, the increase in manpower costs is...

07 May 2021  |  Asia Pacific  |  Market Research

Customer Experience Management Study—Malaysian Telecommunications Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. In this study, Frost & Sullivan examines customer experience in the telecommunications sector in Malaysia, with a focus on the critical factors that influence customer behavior through...

24 Dec 2020  |  Global  |  Market Research

Disruptive Technologies Drive the Growth of the Global Commercial Air Traffic Management (ATM) Market, 2020

Future Growth Potential is Enhanced by Growth Opportunities in ATM

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Key Issues Addressed

After the downturn caused by the COVID-19 pandemic, the global commercial air traffic management (ATM) market will witness growth due to the rising adoption of automation and digital technologies, including remote towers, predictive technologies, and artificial intelligence (AI). The growing pressure to handle heavy air traffic is driving air navig...

Non-Alcoholic Steatohepatitis or NASH is a liver disorder that is characterized by the build-up of fat in liver in addition to inflammation and liver cell damage eventually progressing to cirrhosis. Currently lifestyle interventions are suggested for the treatment of NASH with no drugs having been approved for the condition. Multiple drugs are at ...

07 May 2021  |  Asia Pacific  |  Customer Research

Customer Experience Management Study—Malaysian Banking Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across any and all functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retai...

Workforce engagement management (WEM) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WEM as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact ...

The use and application of Network Performance Monitoring and Management Solutions worldwide market for enterprises is analysed in this Research service/study. This market covers two segments including distributed environments and evaluation laboratories. There will be continued growth in the network performance monitoring and management solution...