Search results for: 'colocation usage forecast by customer'

Brands use outsourcing as a competitive strategy to unlock a range of benefits, including cost savings, best-in-class technology, and business flexibility. Outsourcing also helps them access skilled talent and different locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business chal...

This Frost Radar reveals the positioning of key companies in the Latin American customer experience management industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctio...

28 Sep 2021  |  North America  |  Market Research

Hyperscaler Demand Drives the North American Data Center Colocation Services Market

Businesses’ Digital Transformation, Content Consumption, and Advanced Technologies Fuel Growth in a Mature Market

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The North American data center colocation services market is a mature yet growing market due to the constantly increasing demand for digital services and the continued availability of land, energy, and financial power. It has over 150 providers with a diverse footprint, customer focus (retail and hyperscaler), and capabilities. Some have a global r...

The North American data center colocation market is dynamic, rapidly growing, and provides enterprises with cost-effective and reliable solutions for their IT infrastructure needs. With the rise of enterprise digital transformation, sustainability initiatives, and implementation of immersive technology, the data center has become a critical infrast...

Data center colocation services have become a foundational component of enterprise digital infrastructure, enabling organizations to balance performance, security, scalability, and cost optimization across increasingly distributed IT environments. Colocation facilities serve as critical interconnection hubs between private infrastructure, public cl...

To deliver a great customer experience, organizations today want a single view of customers across all touchpoints, which can be achieved through customer relationship management (CRM) solutions. The goal for businesses is to capture and leverage the wealth of available customer data to have profitable, productive, value-rich, experience-enhancing,...

Digital transformation has become a priority for enterprises. Data centers are the backbone of a digital economy and an integral part of a digital business’s strategy. The data center colocation services industry is witnessing higher competitive intensity, compelling service providers to build scalable facilities with best-in-class design and t...

This study presents findings from Frost & Sullivan’s 2025–2026 Voice of the Enterprise Security Customer Survey, based on responses from 2,100 senior cybersecurity decision‑makers across regions, firm sizes, and industries. The research explores generative AI products under consideration by organizations spanning the global economy, current cyberse...

This study provides forecasts for the customer service (CX) outsourcing market in the Asia-Pacific for 2023 to 2028. Improving CX has been a consistent priority for organizations across the board for the last few years, with decision-makers realizing that providing a superior CX is a must for any company that wants to stay relevant. This is bringin...