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Knowledge management (KM) is a mature technology applicable to all businesses and used in every type of enterprise and industry vertical. Though KM initially meant content management, it now enables the creation, publication, and management of data and information from an infinite number of sources, such as documents, video, databases, call logs, s...

The global customer experience (CX) outsourcing services market is challenged by commoditization. Consequently, outsourcers are deploying advanced technology-enabled solutions and working with partners from across the ecosystem to differentiate in the fragmented marketplace. Over the years, the focus has shifted from cost and labor arbitrage to cus...

23 Dec 2020  |  North America  |  Frost Radar

Frost Radar™: Global Autonomous Mobile Robot Market, 2020

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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The rapid growth of the eCommerce industry around the world and the pursuit of automation in warehousing and logistics management are fueling the demand for autonomous mobile robots (AMRs). Lockdowns in the early months of the COVID-19 pandemic in 2020, ongoing social distancing practices, and recurring stay-at-home orders and restrictions on busi...

This analysis provides the state of hypersonic technology development within the United States. Hypersonics is an impending market being developed mostly in response to advances made by US adversary world powers. The development of hypersonic technologies is being conducted on a two-track basis to produce offensive weapons and defensive technologie...

27 Jul 2021  |  North America  |  Market Research

US Acoustic Sensing Technologies Growth Opportunities

Emerging Disruptive Technologies and US Navy Fleet Expansion Plans Drive Future Growth Potential

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This report analyzes the state of acoustic sensing technologies in the United States. Naval acoustics is the most important segment; its development is mostly in response to the advances of US adversary world powers, especially the progress of Chinas naval programs. The development of naval acoustics is on a two-track basis to equip an entire unman...

Customers across industries are demanding multifunctional coating technologies that provide enhanced and extended protection of substrates in various end-use applications. In particular, nanocoatings will see increased adoption from industries such as automotive, oil and gas, and consumer electronics that seek innovative protective properties. Both...

08 Oct 2021  |  Global  |  Market Research

Global Digital Identity Solutions Growth Opportunities

Surge in Digital Transactions and Increase in Cases of Identity Theft Driving Future Growth Potential

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The focus of the report is on the digital identification documents issued by governments and private sectors to uniquely identify people and efficiently run public and private welfare programs and other facilities. The study aims to provide public security & identity businesses with national-digital-identity-related market intelligence. It identifi...

Vehicle maintenance and repair is a multibillion-dollar industry in North America. With new vehicles still in short supply during the COVID-19 pandemic, more drivers are keeping their current cars and light trucks. Proper maintenance, cosmetic care, and other services help keep them in top shape and on the road longer. Auto repair shops, detaile...

Today’s global workforce is younger, more connected, and more dispersed than it has been at any point in the past, which means it demands advanced solutions. Enterprises have discovered that cloud technologies are foundational to power this workplace transformation and drive agile business. Lessons from the COVID-19 pandemic will continue to ac...