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The CX landscape is changing rapidly. Brands are realizing the importance of delivering excellent customer service as a competitive differentiator. Hence, the domain is gaining more attention and greater investment priority. The market is also becoming much more tech-intensive as emerging tools can create a seamless and an effortless CX while also ...

25 Oct 2021  |  North America  |  Market Research

Managed and Professional Security Services Market in the Americas, Forecast 2025

IT/OT Convergence, XDR, and Expansion to LATAM to Generate Market Growth

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Cyberattacks and data breaches increasingly appear in the news. The recent compromises of SolarWinds, Colonial Pipeline, and JBS did not only draw the attention of cybersecurity professionals but raised concerns among policymakers and the business community. The common thread in these attacks is a high degree of sophistication. Most organizations...

The $3.28 billion global video conferencing devices market is undergoing fundamental shifts due to massive work and workplace transformation. In 2023, most customers took a measured approach to video-enabling meeting rooms, focusing first on bringing employees back to the office. Adverse macroeconomic conditions, geopolitical instability, and budge...

18 Mar 2016  |  Global  |  Market Research

Global Heavy-Duty (HD) Transit Bus Market, Forecast to 2022

Hybrid and Electric Powertrain to Account for Increasing Share of Total Transit Bus Sales as Market Hits Top Gear with New Energy Offerings

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This Frost & Sullivan research service studies the impact of Mega Trends, industry convergence implications, and autonomous public transport business models on the global heavy-duty (HD) transit bus market. It also provides an in-depth analysis of the key regional markets, including China, Europe, India, North America, Latin America, and Rest of Wo...

The Asia-Pacific region is a preferred offshore destination for the contact center outsourcing market. The industry is expected to flourish in Asia-Pacific despite a volatile global outlook and currency fluctuations. Key drivers include low labor costs, large talent pools, domestic market growth, supportive infrastructure, fluent English and local ...

26 Aug 2020  |  North America  |  Market Research

Assessment of the US DoD C4ISR Market, Forecast to 2025

DoD is Continuing Standardization and Qualitative Improvement Efforts by Expanding and Adopting More Innovative Commercial IT Technology

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Key Issues Addressed Key Benefits

This research service focuses on the US Department of Defense (DoD) command, control, communications, computers, intelligence, surveillance, and reconnaissance (C4ISR) budget spending. An analysis of research, development, test, and evaluation (RDT&E); procurement; operations and maintenance (O&M); and a variety of other services are also presented...

Technology and design improvements in multipurpose R/F Systems, the recent increase in the adoption of fluoroscopy procedures by private healthcare facilities and commercialization of disruptive technologies in real-time R/F are set to boost growth opportunities in the Western European fluoroscopy market. These multi-functional R/F systems have the...

The North American high-voltage circuit breaker market has been analyzed on the basis of the voltage classes: 72.5kV, 115kV, 123kV, 145kV, 170kV, 245kV, 352kV, 550kV, and 800kV. The report is segmented based into the sub-transmission (72.5kV) and transmission (greater than 72.5kV) segments. Based on the construction type, the circuit breaker market...

09 Dec 2019  |  South Asia, Middle East & North Africa  |  Market Research

Strategic Analysis of the GCC Automotive Aftermarket, Forecast to 2025

Automotive Aftermarket Revenue to Grow at a CAGR of 6.7% between 2018 and 2025

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This study covers Class 1-3 vehicles aftermarket in terms of value ($ million) across the Gulf Cooperation Council (GCC). The base year for the analysis is 2018 and the forecast period is 2019 to 2025. This research compiles findings from various reports published by Frost & Sullivan in the last two years. The study includes analyses of new vehicl...