Search results for: 'effect of return policy on consumer behavior'

22 Sep 2015  |  Africa  |  Market Research

Executive Analysis of Nigerian Passenger Vehicle Market

Van/Pickup Segment will have the Highest Growth Rate in the Forecast Period

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The passenger vehicle market in Nigeria has experienced significant growth in the recent years. The market is dominated by sedans and vans/pickups such as Toyota Camry and Honda Accord. Luxury cars constitute a small portion of the new vehicle sales but the segment will grow the fastest in the coming years due to increasing disposable income of Nig...

The aim of this market insight is to facilitate understanding of the 12I Tax Incentive in South Africa. The insight should provide knowledge in many areas, including: general overview of the 12I, including a brief outline of policy context and sector value; a description of the targeted beneficiaries and main objectives of the 12I; a discussion of ...

The research service investigates the development of the South African electricity market through the course of 2011. The study analyses changes in policy that are set to regulate the development of the market as a whole. Furthermore, future growth in generation technologies is analysed, and the potential relative impact the future generation mix d...

In almost all parts of the world, women live longer than men. The exact cause behind the differential between male and female life expectancy is uncertain, but it appears to be partly explained by biological advantages and partly by environmental and behavioral factors. However, as women outlive men, they are more prone to suffering from ill healt...

07 May 2021  |  Asia Pacific  |  Customer Research

Customer Experience Management Study—Malaysian Banking Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across any and all functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retai...

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retail banks in I...

Once affordable only to massive research organizations, AI solutions are now accessible to any business. Across industries and segments, organizations are leveraging various forms of AI to streamline business operations, improve customer experience, and identify new revenue streams. As a result, businesses are scrambling to amass data of every kind...

This study looks at the impact on demand for streaming solutions in the education market since the pandemic started. Private and public educational institutions do not yet know the full impact of COVID-19 on the learning sector. While many expect a hybrid model to stay and be the norm, constant changes in student behavior will impact the solutions ...

This edition of Trend Opportunity Profiles features trend advancements in health, wellness, and nutrition featuring sensors for food products or pharmaceutical drugs, sustainable nutrition, technology-induced healthcare including AI for drug discovery and blockchain for data intelligence, personalized health solutions, online consultations, behavio...