Search results for: 'security ict'
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20 Jan 2023  |  Global  |  Frost Radar
Frost Radar™: Customer Relationship Management Software, 2023
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Businesses want collaborative customer relationship management (CRM) software that unifies all resources related to a particular deal and customer, eliminating siloes between different customer-facing teams and departments. Most CRM vendors already offer solutions with collaboration features that can integrate with contact center applications, but ...
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18 Dec 2019  |  North America  |  Customer Research
Connected Home of the Future—Voice of Customer
Focus on Smart Energy Management, Unmet Needs, and Opportunities
Consumers play a key role in driving various trends in the connected home energy industry. Their perceptions determine the success or failure of various initiatives and innovations in the market. This survey was designed to capture valuable insights regarding energy aspects and adoption trends associated with connected home solutions. The study off...
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19 Feb 2020  |  Latin America  |  Customer Research
End-User Priorities in Communications and Collaboration Investments, 2019
Adoption of Advanced UCC Tools is Rising as Businesses Pursue Digital Transformation and Address Shifting Workforce Requirements
The overall research objective is to measure the current use and future decision-making behavior toward unified communications and other workforce technologies around the globe, specifically: desktop, room-based and huddle room video conferencing; audio conferencing; web conferencing; IP telephony; team collaboration tools (e.g., Slack); unified co...
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26 Feb 2020  |  Europe  |  Market Research
Growth Opportunities from the Evolution of Electronic Health Record (EHR) in Europe, Forecast to 2024
Actionable Strategies and Tactics to Accelerate Growth in a Transforming Market
The healthcare IT landscape is witnessing rapid transformation as governments focus more on value-based care and preventive health programs to reduce the overall economic burden on health systems, along with increased efficiency in managing increasing patient populations. The basic Electronic Medical Record (EMR) is evolving into a more comprehensi...
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15 May 2020  |  Asia Pacific  |  Frost Radar
FROST RADAR™: Greater China Distributed Denial-of-Service Solutions Market, 2019
Benchmarking Future Growth Potential
Organizations today are increasingly reliant on internet services; network and web service availability are being prioritized to ensure customer satisfaction, long-term loyalty, and trust. The growing frequency of distributed denial-of-service (DDoS) attacks is driving organizations to spend more on solutions that help to protect networks, web serv...
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20 Jan 2017  |  Africa  |  Market Research
Petroleum Industry Supply Chain in South Africa, 2015
An Increase in Demand for Cleaner Fuels is Forecast for South Africa
The petroleum value chain in South Africa is quite complex and is made up of many capital-intensive processes that often require costly infrastructure. Strategic management and appropriate infrastructure is vital to ensure an optimal flow throughout the petroleum supply chain. The challenge for petroleum companies is to maintain a balance between t...
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11 May 2021  |  Latin America  |  Customer Research
Latin-America Cloud User Survey, 2020
Strong Support, Simpler Processes, and Cloud Evangelism will Be Crucial for Successful Cloud Adoption and Implementation Post-Pandemic
Latin American businesses continue to pursue the digital transformation they began several years ago, with a growing percentage of companies adopting new technologies and moving data and applications from on-premises data centers to the cloud. In fact, 2020 represented a tipping point for IT investments in the region, with companies splitting their...
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02 Sep 2021  |  North America  |  Customer Research
US SD-WAN End User Survey Analysis, 2021
IT Resource Optimization, Centralized Network Management, and Improved Cloud Connectivity Drive Growing SD-WAN Adoption
The Software-defined Wide Area Network (SD-WAN) has advanced to the growth stage from an early growth phase of the product lifecycle. In Frost & Sullivans 2018 survey, we found that enterprises were aware of the benefits of SD-WAN and prepared for its deployment. Since then, enterprise decision-makers have focused on upgrading network capabilities ...
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04 Feb 2022  |  North America  |  Market Research
United States DoD Artificial Intelligence Growth Opportunities
Computing Power and AI Advancements Ensure Broad and Effective Defense Capabilities
This Frost & Sullivan research service focuses on US Department of Defense (DoD) artificial intelligence (AI) budget spending and contracts. Artificial intelligence tools are used across an array of DoD applications to enhance mission accomplishment and safety, including logistics, maintenance, healthcare, administration, networks, intelligence ana...
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11 Mar 2022  |  Global  |  Market Research
Global Digital Surveillance Growth Opportunities for System Integrators
Understanding the Industry Shift to a Service-based Business Model and its Impact on Customer Relationships
The surveillance solutions market has shifted from hardware solutions to digital models, and system integrators (SIs) will continue to operate as key stakeholders for both surveillance equipment manufacturers and end customers. The digitalization of the market has necessitated that manufacturers offer advanced digital functions, and SIs should be a...
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