Search results for: 'care development'

16 Dec 2021  |  Global  |  Customer Research

Impact of Mobile Devices and Apps on Customer Experience (CX)

Customer Perspectives on Excelling in CX in a Mobile World

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With over 90% of customers using smart mobile apps as a customer experience (CX) channel, companies across industries must deliver excellent customer care on mobile devices. They must also ensure that mobile apps are part of their omnichannel strategy. This study gives insights to CX companies on mobile app usage. The pandemic has accelerated ...

07 Dec 2017  |  North America  |  Market Research

Global Animal Feed Docosahexaenoic Acid (DHA) and Eicosapentaenoic Acid (EPA) Market, Forecast to 2021

Growing End-application Demand Induced by Rising Health Awareness

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Docosahexaenoic Acid (DHA) and Eicosapentaenoic Acid (EPA) are essential nutrients but are not normally produced by animals in any significant quantity. Adding DHA + EPA to animal feed helps to enhance fertility, enhance sperm count, enhance the viability of young, improve skin conditions, improve growth rate, improve feed conversion, and increase ...

19 Jan 2018  |  North America  |  Market Research

The Global Immuno-oncology Therapeutics Market—Adoptive T-cell Therapies, Forecast to 2022

The Next Generation of Cancer Therapies

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Key Issues Addressed

Immuno-oncology refers to drugs that are used to stimulate the human immune system to target the fight against cancer. The immune system is capable of recognizing and eliminating foreign substances, including tumor cells. Tumors have, however, been able to escape detection by the immune system. There are drugs that can empower the immune system cel...

The Indian endoscopy devices market is growing while the average price of scopes is decreasing. The market is driven by the rising prevalence of chronic diseases, private healthcare services, and medical tourism. This growth is primarily attributed to the expanding healthcare facilities and the increase in the number of procedures. India has less ...

In recent years, cybersecurity has become a priority for healthcare organizations. The healthcare sector is particularly affected by cyberattacks. Hospitals, healthcare organizations, patient databases, devices, and monitoring systems can be appetizing targets, destabilizing wider healthcare systems and affecting care delivery. The increasing adopt...

This study presents an assessment of the global polymeric membranes market in 2020 and evaluates its future prospects. The research analyzes the demand for polymeric membranes by end-use sector, separation process, and material. The membranes are segmented into water treatment, wastewater treatment, medical, and industrial. The membranes are se...

The COVID-19 pandemic accelerated the move to digital channels, the cloud, and self-service customer care so financial companies could take advantage of new technologies to keep businesses running sans a staff yet maintain a satisfactory level of customer experience (CX). BFSI companies are focusing on improving digital experiences such as digital ...

The smart home market is moving toward optimized and personalized devices, environmental control, and energy consumption through ubiquitous connectivity and digital transformation. This strategic analysis is part of Frost & Sullivan's continued coverage of the global IoT market. Frost & Sullivan offers valuable insights that will help IoT service p...

Frost & Sullivan defines workforce optimization (WFO) as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize resources. WFO is an important segment of the contact center industry because it drives performance, agent engagement, and an improv...