Search results for: 'self service changes adoption'

IPTV is becoming a mature pay TV technology now with wide-scale deployment in the Asia-Pacific region. IPTV has been most successful in markets with significant fiber deployment. Due to the difficulty of providing interactive services with traditional pay TV technologies, some cable TV operators in mature markets are exploring options to migrate to...

Predictive genetic testing refers to the testing of genetic mutations and variations in an individual to predict the risk of disease susceptibility and the inheritance of Mendelian diseases and other complex diseases. Genomic analysis studies such as genome-wide association studies (GWAS), SNP arrays, and the WGS of select populations have helped t...

The Cloud Computing Act came into effect in September 2015. It encourages cloud adoption in the public sector, and provides support for SMBs that provide cloud services. There has been a flurry of activity by global cloud computing companies seeking to expand their presence in South Korea, which is, in turn, serving as a catalyst to attract other c...

20 Dec 2020  |  Global  |  Frost Radar

Frost Radar™: Global Energy-as-a-Service Market, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Enabling digital technologies, evolving energy market designs, and active customer participation play an inherently critical role in the ongoing transition occurring within the power market. Increasingly, the reduction of electricity consumption and carbon footprint are the main drivers for a holistic energy solution. With the increasing uptake of ...

The European unified communications-as-a-service (UCaaS) market is maturing quickly. This, combined with intensifying competition, is driving market participants to accelerate innovation and develop sustainable growth strategies. This Frost Radar analysis provides a perspective on key trends and assesses 19 growth and innovation leaders. The Frost...

The tankless water heaters market is in a nascent stage in the country. However, it has the potential to replace storage water heaters in the long term. Increasing awareness levels of the product and the need for energy savings will drive the market. The market is dominated by storage electric water heaters. There is strong growth of solar water he...

This study takes an in-depth look at both the long haul and metro wavelength services markets, with some consideration given to regional optical wave providers. Drivers and restraints are explained, and strategic recommendations are offered for customers. Market sizing information is provided through 2007.

09 Feb 2021  |  Latin America  |  Frost Radar

Frost Radar™: Customer Experience Outsourcing Services Market in Latin America, 2020

A Benchmarking System to Spark Companies to Action—Innovation That Fuels New Deal Flow and Growth Pipelines

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Customer experience (CX) is becoming the primary factor impacting customer loyalty and the key differentiator deciding a business’ fate. Demand for outsourced CX services is growing steadily in today’s consumer-centric marketplace as customers demand more personalized, relevant, proactive, and engaging experiences. A superior end-to-end CX journey ...

Online food delivery is growing at a rapid pace all over the world due to the convenience, variety, and cost effectiveness it offers at the touch of a button. Major cities and urban centers have been the epicenter of this evolution, especially with the increased penetration of smartphones and widespread Internet connectivity. There have not only be...