Search results for: 'Processing Self Service'
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29 Aug 2025  |  Global  |  Market Outlook
Global Automotive Aftermarket Outlook, 2025
Global Aftermarket Maintains Steady Growth Driven by Shifting Vehicle Ownership Trends
The study has a base year of 2024 and forecasts trends through 2029. It adopts a global perspective, offering region-specific insights for North America (Canada and the United States), Europe, China, India, Latin America, Gulf Cooperation Council (GCC) nations, and the Rest of the World—though the latter is not explored in depth.Frost & Sullivan’s ...
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30 Mar 2022  |  North America  |  Customer Research
CX Investment Predictions for 2022
Employee Engagement Elevated as a Business Priority
In a customer survey of 1,210 IT and telecom decision-makers around the world and across verticals (with 58% of respondents in a senior management position), improving customer experience is ranked as the top business objective in 2022, followed closely by improving brand equity. Companies recognize that maintaining brand loyalty becomes increasing...
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24 Jun 2020  |  Latin America  |  Market Research
IoT Ecosystem—Latin American Operator Strategies, 2020
Service Providers Must Go Beyond Connectivity and Develop Ecosystems that Help Support Industry-specific Solutions
The key challenge for Telecom operators is to go beyond connectivity and provide business solutions to enterprise customers, as well as connected home and digital lifestyle services to consumers. A solid ecosystem strategy and effective execution by operators are key requisites to address this challenge. This study analyzes how the IoT ecosystem ...
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07 Mar 2023  |  North America  |  Tracker
Global Customer Experience (CX) Outsourcing Growth Opportunities
Future Growth Potential is Driven by the Advancement of Digital CX
Brands use outsourcing as a competitive strategy to unlock a range of benefits, including cost savings, best-in-class technology, and business flexibility. Outsourcing also helps them access skilled talent and different locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business chal...
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23 Aug 2018  |  Europe  |  Market Research
Western European Clinical Laboratory Services Market, Forecast to 2022
Clinical Labs to Transform into Health Information Companies and Increasingly Participate in Clinical Decision Support
Diagnostics has inarguably become an integral part of healthcare system, moving from reactionary science to predictive science; playing a vital role throughout the care continuum. While rising burden of chronic diseases, drug-resistant diseases and the increasing proportion of elderly population are the organic growth drivers, the shift towards cre...
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20 Jan 2023  |  North America  |  Frost Radar
Frost Radar™: Automotive In-vehicle Navigation, 2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
As the automotive industry becomes increasingly reliant on connected and automated technologies, in-vehicle navigation and location-based services are informing much more than direction-impaired drivers. Automakers rely on these systems to ensure vehicle performance as well as passenger and vehicle safety. Today’s in-vehicle navigation features sup...
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29 Sep 2016  |  Global  |  Technology Research
ICT Technologies Driving Digital India (TechVision)
Information technology (IT) is becoming one of the major contributors of gross domestic product (GDP) growth recorded in India in recent years. It is primarily driven by IT services industry. India is empowering world’s biggest corporates through its IT services; however, back home, it still lacks the basic infrastructure to compete with the global...
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03 Oct 2014  |  Latin America  |  Market Research
Analysis of the Latin American Managed Security Services Market
Trends and threats will drive the Latin American market
As new trends and technologies are being implemented and utilized by Latin American companies, new and complex vulnerabilities are becoming a reality. As such, MSS services are becoming increasingly important. Although budget for security is still a problem, as most companies are not able to gauge the return on investment (ROI) that investing in se...
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30 Nov 2010  |  Europe  |  Market Research
Private Healthcare Services Market in CEE Countries and Russia
This research service provides an analysis of various aspects of the Central and Eastern European and Russian private healthcare markets for the period between 2006 and 2016. The market has been segmented into private health insurance segment and out-of-pocket healthcare expenditure. The market has been covered region wise together with providing i...
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08 Nov 2018  |  Latin America  |  Market Research
Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2023
Automation is Heading the Market for Disruption
The Contact Center Outsourcing (CCO) Services Market in Latin America and the Caribbean experienced high growth, driven by solid performances in CaCar and Colombia, as well as the devaluation of the US Dollar against most Latin American currencies in 2017 (especially against the Chilean peso (15.5%) and the Brazilian reais (8.5%)). Frost & Sulliva...
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