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The New Zealand contact center applications market generated a revenue growth of 2.2Percentage, with market revenue of $14.1 million in 2018. The market is expected to grow at a CAGR of 0.4Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhance...

Business Intelligence (BI) is evolving as a vital tool for enterprises to gain real-time insights on business performance. Technology evolution drives the development of innovative applications, fueling informed business decision making. With the steep rise in data volume obtained from various sources, whether structured or unstructured, enterprise...

Digital transformation has already become imperative for enterprises to gain a competitive edge. Enterprises, ahead in the digital transformation curve, are driving business transformation and innovation through the adoption of digital technologies such as cloud computing, Internet of Things, mobility, and analytics. Data traffic is increasing rapi...

13 Jan 2021  |  Global  |  Market Research

Adoption of Advanced Processors and Servers Sparks Innovation across the Global Data Center Infrastructure Solutions (DCIS) Market

Demand for Ever-increasing Volumes of Data Storage Drives Growth Strategies

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The global data center infrastructure solutions (DCIS) market will be driven by investments from technology and industrial firms in next-generation enterprise, cloud, and co-location centers. This growth will span regions, as companies seek to reduce their dependence on any one region and to tap the opportunities developing across the globe. Coolin...

01 Feb 2021  |  North America  |  Market Research

Digital Transformation in Imaging Powering the Next Wave of Growth in Informatics

Future Growth Potential Enhanced by Growth Opportunities in Enterprise Imaging IT

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The global medical imaging and informatics industry is undergoing rapid change with the emergence of new technologies, evolving clinical and administrative needs, and the introduction of new policies and regulations, making it necessary for industry participants to continuously innovate to maintain their competitive edge. New technologies such as A...

Endpoint security has become an important building block of a mature cybersecurity framework. Its significance has increased during the ongoing COVID-19 pandemic as enterprises have had to shift their entire employee bases to work from home during the nationwide lockdown. Cybercriminals have identified security gaps in endpoints and started exploit...

Cloud communications emerged approximately two decades ago and, since then, business models and value propositions have evolved dramatically. Market power has shifted many times across vendors and service providers as various factors, including innovation velocity, strategy ingenuity and pocket depth, pushed certain participants to the top of the l...

12 May 2021  |  Global  |  Customer Research

Investing in Communications and Collaboration Tools to Empower Frontline Workers

Enhanced Frontline Worker Productivity Can Boost Company Growth and Customer Satisfaction

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Estimated at approximately 2.7 billion globally, frontline workers represent a considerable untapped market and growth opportunity for communications and collaboration solution providers. For decades, the enterprise communications market has focused much of its collective attention on the carpeted office and knowledge worker segments. While commu...

The global waste management industry is transitioning toward greater digital technology adoption with the growing availability and deployment of smart solutions such as smart bins and fleet management, cloud computing, customer interfaces, waste tracking systems, and AI robotic sorting. These solutions will significantly improve waste collection, t...