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11 May 2020  |  Asia Pacific  |  Market Outlook

Indonesian Automotive Outlook, 2020

Total Industry Volume is Expected to Decline by 16.7% in 2020 Due to Global Economic Uncertainties and Disease Outbreak

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From 2018 to 2019, the Association of Southeast Asian Nations (ASEAN) automotive market decreased at a year-on-year (YoY) rate of 2.9%, with total sales reaching 3.5 million units. The main reasons for this decline were the global economic slowdown in automotive sales and the dip in sales faced by Indonesia, a leading contributor to the ASEAN marke...

The Indian contact center applications market generated a revenue growth of 9.1Percentage, with market revenue of $72.9 million in 2018. The market is forecasted to grow at 2.6Percentage CAGR from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhancement. C...

The Thailand contact center applications market generated a revenue growth of 8.3Percentage, with market revenue of $19.3 million in 2018. The market is expected to grow at a CAGR of 2.9Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhancemen...

The Malaysian contact center applications market generated a revenue growth of 5.4Percentage, with market revenue of $14.9 million in 2018. The market is expected to grow at a CAGR of 2.9Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhanceme...

The Hong Kong contact center applications market generated a revenue growth of 8.6Percentage, with market revenue of $15.7 million in 2018. The market is expected to grow at a CAGR of 2.8Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhanceme...

The Chinese contact center applications market generated a revenue growth of 1.5Percentage, with market revenue of $108.7 million in 2018. The market is expected to grow at a CAGR of 1.3Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhancemen...

The Indonesian contact center applications market generated a revenue growth of 2.5Percentage, with market revenue of $14.3 million in 2018. The market is expected to grow at a CAGR of 4.2Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhancem...

The Philippines contact center applications market generated a revenue growth of 2.6Percentage, with market revenue of $21.4 million in 2018. The market is expected to grow at a CAGR of 2.7Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhance...

The Australian contact center applications market generated a revenue growth of 6.7Percentage, with market revenue of $130.0 million in 2018. The market is forecast to a decline at a CAGR of 1.5Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value en...