Search results for: 'shared services'

After facing a challenging period in 2020, with isolation measures and economic difficulties due to the COVID-19 pandemic, Europe has started getting back to normal. However, although vaccination rates have advanced, some markets are still in crisis. The automotive market, for example, has not recovered to usual levels of new car sales. Global micr...

The customer experience (CX) management market in Europe generated a revenue of €22.7 billion, growing at a 1.4% compound annual growth rate (CAGR) from 2024 to 2030. Economic uncertainty remains throughout Europe but impacts countries and regions differently. Interest in outsourcing CX management continues to grow, with nearshore and offshore grow...

02 Nov 2022  |  North America  |  Market Research

Strategic Insights and Growth Opportunities for Software-defined Vehicles

Future Growth Potential in the Automotive Industry Hinges on a Service-oriented Architecture with Repeatable Avenues of Revenue Generation

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Original equipment manufacturers (OEMs) used to differentiate their products based on mechanical features. Today, however, consumers are increasingly looking for features defined by software, such as driver assistance, connectivity, and comfort-convenience services. The convergence of technologies including electrification, autonomous driving, shar...

This insight provides an in-depth view of SoftBank's core competencies. Softbank BB operates Yahoo!BB, the largest broadband access and ISP in Japan. The insight analyses SoftBank's orgnization structure, business model, revenue framework and pricing models and its position in the Value Network. The insight also discuses SoftBank's financial trends...

The growing OTT market represents both a threat and an opportunity for telecommunications operators globally. The key drivers in the OTT market includes, the growing availability of high-speed connections, the increasing penetration of smart devices, and the consumer drive for the adoption of technology and services. The major OTT providers are tr...

The New Zealand (NZ) facilities management (FM) market is seeing relatively stable growth, despite the pandemic-induced disruption in 2020. The high awareness of FM services and active participation of end users, coupled with the growing awareness of energy efficiency and the existing building stock in the country, has been responsible for the stab...

The research service primarily focuses on the changing trends in the pharmaceutical industry with respect to drug research and development, manufacturing, supply chain, and marketing. The study provides key insights into the transforming pharmaceutical value chain, with the adoption of technology and shift towards digitalization of key processes ac...