Search results for: 'response'
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02 May 2024  |  North America  |  Market Research
Global Top 20 Facility Management Companies with Customer Value in Sustainability
Environmentally Sustainable Value Propositions are Focal Points of FM Innovation Culture and Growth Opportunities
This Frost & Sullivan study on the global facility management (FM) industry identifies the best practitioners from a sustainability point of view. Demand for services geared toward achieving more sustainable outcomes is rising, often associated with clients goals. With the trend of environmental sustainability continuing to gain momentum in the me...
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26 Aug 2025  |  North America  |  Market Research
English Proficiency 2.0: The Growth Accelerator for Nearshore CX Management
Why English Speaking Agents are Key to Provider Success in the Region
TThis Frost & Sullivan analyst perspective presents a broad overview of Business Process Outsourcing (BPO) market demand for English proficiency for call volumes originating from the United States. It highlights the key industry trends. This market insight will provide insights into the background, trends and context for creating successful next ge...
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30 Jun 2021  |  North America  |  Market Research
US & EU Direct-to-consumer Genetic Testing Market, Key Trends & Growth Opportunities
Telegenetic Counseling to Revolutionize Access to Patient Care
In 2003, the first human genome sequence was produced, with a production cost between $500 million and $1 billion. However, since 2008, when next-generation sequencing (NGS) approaches entered the research setting, there has been a significant decline in sequencing costs. These approaches allow either the whole genome (via whole-genome sequencing [...
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22 Jul 2021  |  North America  |  Market Research
Global Visual Engagement Tools Growth Opportunities
Innovative Visual Communications Technologies Drive Transformational Growth
Businesses are increasingly required to provide responsive and adaptable customer service by answering questions, solving problems, and giving advice to customers in a conversational, human, and effective way. With the increase in the number of smartphones and other connected devices with cameras, and millennials becoming a significant consumer seg...
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27 Jun 2022  |  North America  |  Market Research
Sustainability and Circularity Matters—Contact Center Growth Opportunities under the ESG Umbrella
Setting and Achieving ESG Goals Provides a Competitive Advantage in the Contact Center
Sustainability has become an important company mandate and competitive differentiator, driven by demand from customers, investors, and employees. Increasingly, contact center (CC) suppliers are publishing environmental, societal, and governance (ESG) reports detailing internal progress on the United Nations' Sustainability Design Goals (SDGs) and p...
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Special Price $1,837.50 save 25 %
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30 Aug 2022  |  North America  |  Market Outlook
Canada and US Water and Wastewater Outlook, 2022
Growth Strategies will Focus on Adapting to Climate Change, Updating Infrastructure, and Dealing with Emerging Pollutants
This research study discusses the impact of the pandemic on the water and wastewater industry in the United States and Canada, examining the measures being taken by utilities to deal with the same. It identifies the key trends emerging in the industry and the top utilities to watch out for The COVID-19 pandemic highlighted the importance of having...
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12 May 2021  |  North America  |  Market Research
Impact of Covid on Transportation Network, Growth Opportunities
Visionary Perspective of Mobility Industry's Road to Recovery until 2025
Growing population and congestion levels in cities across the globe ensured the growth of shared mobility segments, such as carsharing, peer-to-peer carsharing, e-hailing, ridesharing (carpooling), demand-responsive transit (DRT), and micromobility services, such as bikesharing. Greater focus on commuting flexibility through real-time trip planning...
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20 Dec 2023  |  North America  |  Market Research
Global Hospital Sterilization Device Growth Opportunities
Consumables and Services to Ensure Transformational Growth
Consumables and services will lead the global demand for sterilization devices because sterilization capital equipment growth is becoming saturated in developed economies. In developing economies, the growing number of healthcare facilities and the focus on reducing infections will boost the uptake of sterilization capital equipment, and consumable...
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16 Feb 2021  |  North America  |  Market Research
Smartphone-based Saliva Testing and Self-monitoring of Blood Glucose Driving the Digital POCT Market
Mobility Ecosystem Holds Bold Promise to Expand Patients’ Access to Care
Smartphone-based devices and associated tools are becoming the ideal next-generation point-of-care testing (POCT) solutions for in vitro diagnostics. The global COVID-19 pandemic has led to frugal innovations in POCT. The World Health Organization (WHO) has endorsed POCT as the topmost research priority in response to the COVID-19 outbreak. Digital...
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25 Jan 2017  |  North America  |  Market Research
CEOs’ Perspectives on Growth, Innovation, and Leadership in the Americas, 2016
Digital Disruption Creates Powerful Opportunities for Growth and Innovation
Economies across the Americas are undergoing intense disruption. Digital transformation, competitive complexities, and changing customer demands are fostering new business models and strategic responses. This offers visionary CEOs the prospect of reshaping the business landscape and accelerating unique growth and innovation opportunities. Frost & S...
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